Skills and confidence

We build the skills, expertise and confidence of health and social care workers supporting people at the end of life

We encourage and support an environment for innovation and focus on delivering two outcomes for the people we support:

Improved end of life care skills, knowledge and attitudes
Enabled health and social care workers to better identify end of life care needs and act appropriately

The European Certificate in Essential Palliative Care is a highly respected qualification and our flagship course. It has been running for over 20 years and is a eight week distance learning, multi-professional programme, aimed at healthcare professionals new to palliative care. To date, we have delivered the course to over 6,000 people based not just in our local area, but across the UK and even abroad, and in doing so we have potentially improved the care they deliver to all their patients. Over 90% of our autumn 2023 cohort said they would recommend the course to a friend.

3,711Participants on our courses

211courses delivered for health and social care workers

35%of our training sessions were delivered remotely

Figures above are based on the year to 31 March 2026 unless otherwise stated.

“For the last 6 months I've been working in A&E. I've had the great privilege of being involved in the care of patients at the end of their lives. Without my Princess Alice Hospice placement and what I learnt on the ECEPC course, I don't think I would have the skills nor the knowledge required. I thought this at the time, but feel even more strongly now: every doctor should spend some time in palliative care irrespective of speciality.”

– Hannah

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Alain Bakas

We will never be able to thank the team at Princess Alice Hospice enough for the love, care, dignity, and compassion they showed our papa and our whole family. They cared for my papa for a month, and then welcomed him back again for his final 8 days before he passed on 3rd April 2026. Every single member of staff became like family to us during the hardest time of our lives. Their kindness, patience, support, and genuine compassion will stay in our hearts and minds forever. They not only cared for our papa with dignity and respect, but they also supported all of us emotionally every step of the way. We are so grateful for everything they did for our papa and for the comfort they brought him in his final days. Thank you again to the entire team for the incredible work you do every day. You are truly special people, and we will never forget you.

Darek Kubik

The shop in Claygate on Parade is well run and stocked place. The manager Mrs Roheana is helpful and friendly person...well done

Nicola Jeebaun

So grateful for the kind and caring team at Easher. They supported us so much while spending our last days with mum Will always be grateful From the Greenaway family

Stephen Nicholson

I'm deeply grateful for the exceptional care and support provided by Princess Alice Hospice in Esher. Their warm and helpful staff made a significant difference during a difficult time after losing my grandfather to prostate cancer in July 2017. The bereavement team and therapy offered were invaluable in helping me cope with the loss and navigate my grief. I'm thankful for their kindness and dedication. Massive shout out to Lynne my bereavement councillor who was incredible with me, I’ll never forget you.

Jo G

My Mum was there for 3 weeks before she passed away in Nov . The staff and level of care was amazing, she was loved by the staff. They couldn't of done more for her. Myself and my sister were also supported. We donated a large memorial feather in our Mums memory. It's such a shame that most if their funding comes from donations.

Robert Crapnell

1st class care for my wife, I will never forget the care and attention. My will has provsion to say thank you.

Ruby Bhurji

My dad passed away in jan 26th 2005. The staff was amazing. So supportive through our difficult times. They really looked after dad. They always had a smile on their faces. So grateful for everything they did for dad and us. Just want to say a big thank you and keep up with all the hard work you all do.

Rosanna Stech

The call out night service team of Princess Alice were amazing with my Granny in her last few days. She was able to stay in her own home and have their amazing team look after her when we called them. I would like to especially say a big thank you to Camilla who was always so cheerful, professional and put us at ease when we really needed it. She would remember our family members names despite being called out to a number of houses every evening and was always a reassuring voice when she answered the phone. She made a real difference to my Granny’s end of life and I wouldn’t have wanted her to be under any other care. Thank you from the bottom of our hearts.

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European Certificate in Essential Palliative Care

3,711Participants on our courses

211courses delivered for health and social care workers

35%of our training sessions were delivered remotely

We're constantly evolving our course calendar

The experience and what I learnt has been really invaluable

Most of our learners work for other organisations

Learn with us

Courses for individuals

Courses for teams

Tailor-made training

Transferrable knowledge that makes a difference

Caring words from our community...