We’ll do all we can to support you and your family. Members of our team will visit you at home to assess your needs and put a care plan together for you. We’ll work closely with your GP (who will still be your main doctor) and other healthcare professionals looking after you. As well as our usual range of hospice services, we may also be able to offer night nursing support and a rapid response team for emergencies.
How we can help
How we care for you and your family
You and your family will have a team of experts dedicated to your care and wellbeing.
As well as your medical needs, we can help with emotional issues, financial concerns, practical problems and lots more. We work closely together to make sure that your care is coordinated and, most importantly, built around you and your family. We also work alongside your other carers, such as your GP and hospital team.
As a hospice, we believe that everyone has the right to skilled, compassionate end of life care. That’s why we are a charity and our services are free of charge.
For most people, there’s only one place they want to be at the end of their life – at home. Being in familiar surroundings with the people (and pets) we love is important to most of us. So it’s not surprising that, at any given time, we’re caring for around 800 patients in their own home, or care home.
Care in the hospice
Our hospice is a comforting and compassionate space where you and your family will feel welcome and supported. We have 24 light, airy rooms, en suite facilites and access to beautiful gardens or peaceful decking and courtyard areas. There are plenty of places for you to enjoy time together… in the grounds, the dining room, coffee shop and children’s playroom.
We understand this is an important time for you and your family – time you want to spend together. So we keep visiting hours very flexible and can also offer families overnight accommodation. We even welcome your pets – their visits can be very therapeutic!
During your stay, we can also offer you and your carers training to help improve your quality of life and maintain your independence once you leave the hospice.
Most patients are with us for short periods to remedy or manage symptoms that are difficut to treat at home. For others the hospice is the best place for their end of life care. On average, patients stay with us for around 10 days.
Day services, based at the hospice, brings together a range of specialised outpatient services and activities for people in the community. Our aim is to help give you and your carer the best possible quality of life by managing your symptoms, building your confidence and helping you take back control of your lives.
If you’re referred by a healthcare professional, one of our team will meet with you to decide which part of the programme best suits the needs of you and your carer.
We offer a range of activities – from one-hour outpatient appointments to full day support. You can access nursing, therapy, social and spiritual support from our team of staff and volunteers. You’ll also be able to spend time with other patients who are going through similar experiences and enjoy activities such as art, crafts and yoga.