Local care for everyone

Princess Alice Hospice, Esher, cares for people living in a large part of Surrey, south west London and Middlesex including the boroughs of: Elmbridge, Epsom and Ewell, Kingston, Mole Valley, Reigate, Banstead, Richmond, Runnymede and Spelthorne.

Outstanding care

In 2016, the Care Quality Commission (CQC) rated Princess Alice Hospice as “Outstanding” in all five of its key measures: Safe, Effective, Caring, Responsive to people’s needs and Well-led.

We are the first, and currently the only, hospice in England to have achieved such a high rating from the CQC. The exceptional results follow unannounced inspections which included in-depth interviews with staff and volunteers working at all levels and areas in the Hospice and detailed scrutiny of policies and processes.

The inspectors also spoke with people that used our services and family members before deciding on their rating and publishing their report.