Care home prospectus – education in the community

Fees

Cost for half day sessions: £350

Full days training: £700

Some sessions are delivered on a small group basis (no more than eight for McKinley) or a larger session for up to 20 staff.

Facilitators

Education and research team

The aim of our care home courses is to bring the training directly to you, enabling more staff to attend in familiar surroundings. For individual learners, we also have a programme of events available at our Esher site.

If you would like to discuss your requirements further, please email education@pah.org.uk or tel: 01372461988

New Care home course packages.

Download the care home prospectus

We understand from our experience of working with colleagues in care homes that excellent end of life experience is possible with truly person centred, compassionate staff delivering skilled care. We also understand that there are challenges in some homes in retaining staff, training them to a high level and funding the education required to maintain and improve standards.

Our aim is to provide high-quality education for your staff in a way which in accessible, cost effective and affordable.

Courses have been grouped together to look at needs of specific key staff within your home/organisation. For more information contact education@pah.org.uk

Some sessions are aimed at trained nurses but a large amount of palliative care courses are available to staff at all levels.

We are able to offer McKinley syringe pumps, venepuncture and phlebotomy, male catheterisation, verification of death and palliative care emergencies all as half day sessions for trained staff.

QELCA© – Quality End of Life Care for All

Dates & Times
Mutually convenient dates by arrangement with managers

Fees
£800 per participant

Some sessions may NOT be held at the main Hospice site. Please check joining instructions or contact education@pah.org.uk for information.

To apply, contact Jane Berg, Head of Education, directly janeberg@pah.org.uk

Who is the course recommended for?

Teams of health or social care professionals who are keen to work together to make a real difference to the end of life care they deliver. Teams consist of up to six people and must all be available to attend the hospice together.

A team could consist of people from different professions who work together in a particular setting e.g. community, hospital ward or care home. A team might also be like-minded individuals who work across an organisation e.g. a group of link nurses in a hospital or a team of allied health professionals. The participants must be working at a level of seniority which allows them to affect change in their organisation and have the support of relevant managers.

The QELCA© programme is an innovation in end of life care education for generalists. It has been designed to enable and empower teams to lead on the delivery of high quality care to patients and families at the end of life.

Method of learning/teaching

A five day course at Princess Alice Hospice followed by six months of Action Learning sets (one per month held at your place of work). This programme includes small group tutorials on principles of symptom assessment and management and in-depth facilitated reflection on the end of life care observed. Clinical placement may be on the hospice inpatient unit, day hospice and/or visiting patients at home with the specialist teams.

NOTE – THIS COURSE IS ONLY AVAILABLE AS A GROUP LEARNING EXPERIENCE AND IS NOT APPROPRIATE FOR INDIVIDUAL APPLICANTS.

Gold Standards Framework training programmes

Dates & Times

One programme a year – please contact us for dates

Fees

Please refer to http://www.goldstandardsframework.org.uk/

Facilitators

Jane Berg

Some sessions will NOT be held at the main Hospice site. Please refer to your session joining instructions or contact education@pah.org.uk for information.

For further information or to register your interest for either of the GSF Programmes, please download and complete the attached form, returning it to gsf@pah.org.uk

Alternatively you can call 01372 461845

Gold Standards Framework in Care Homes (GSFCH)

Who is the course recommended for?

The GSFCH enables care home staff to deliver high quality personalised care within the care home, providing residents with a better quality of life, consistent with their needs and wishes. It is already proven to improve collaboration and coordination of care, reduce crisis hospital admissions, and enable more residents to live and die well, by supporting organisational change with the development of systems to support quality end of life care. The programme covers a wide range of subjects, with each of the six workshops building towards accreditation. The GSFCH programme is recognised and supported by CQC.

“The GSFCH course has made a lot of difference and has empowered our staff.”

Beth Fernandez, Deputy Manager of Princess Christian Care Centre

Gold Standards Framework in Domiciliary Care (GSFDC)

The GSFDC helps domiciliary carers deliver the best possible care for clients approaching the end of life. The programme uses well developed Gold Standards Framework principles to focus on organisational development and change. It gives care staff the understanding, the systems and the confidence to deliver a ‘gold standard’ of care.

The GSFDC is a ‘train the trainer’ programme. Trainers are identified by the care agency and attend two workshops. After workshop attendance, trainers are equipped with the knowledge to deliver end of life care training to their care team.

It is essential that all workshops are completed and attended by a minimum of two lead care home staff from each home.

Psychological support, mental health and wellbeing (monthly sessions) - 24 May 2018

Dates & Times

Thursday 24 May13:30 – 16:30

Wednesday 20 June13:30 – 16:30

Wednesday 18 July13:30 – 16:30

Fees

£60 each

Refreshments

Light refreshments

Facilitators

Gill Thomas

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team on:

01372 461988

education@pah.org.uk

Who is the course recommended for?

All health and social care staff and volunteers who are supporting people directly who are experiencing episodes of psychological distress.

What will I learn from these courses?

These sessions will cover a range of topics and will teach some direct support strategies.  Participants will be encouraged to bring case study examples.

24 Apr 2018 – Existential and spiritual distress

24 May 2018 – Anxiety and phobic responses

20 Jun 2018- Depression and hopelessness

18 Jul 2018 – Hypnotherapy, mindfulness and relaxation

Volunteer management - 4 June 2018

Course dates and times

4th June 2018: 13:30pm-16:30pm

Fees

£60

Refreshments

Light refreshments

Facilitator

Vanessa Hill

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team on:
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Staff who manage volunteers.

What will I learn from this course?

We will explore motivations for working with volunteers and volunteering and best practice for recruiting and supporting volunteers.

Topics covered are listed below.

  • Volunteering and the law.
  • Princess Alice Hospice volunteer process.
  • Difficult conversations with volunteers.
  • Celebrating success.

Palliative treatment of lymphoedema – introduction and workshop - 7 June 2018

Course dates and times

7th June 2018: 09:30am-12:30pm

Fees

£60

Refreshments

Light refreshments

Facilitator

Branka Illic

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team.
email: education@pah.org.uk

Who is the course recommended for?

Any member of the multi-professional team who is involved with supporting patients and families in a health or social care setting.

What will I learn from this course?

  • Overview of anatomy and physiology of lymphatics system.
  • Lymphedema/oedema and its management in palliative care.
  • Practical session on lymphoedema/oedema management.
  • Manual lymphatic drainage (MLD).
  • Compression bandaging.
  • Compression hosiery.

Building compassion through resilience - 7 June 2018

Course dates and times

7th June 2018: 13:30pm-16:30pm

Fees

£60

Refreshments

Light refreshments

Facilitator

Gill Thomas

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team.
email: education@pah.org.uk

Who is this course recommended for?

All health and social care workers, in the NHS, care or nursing homes or domiciliary sectors.

What will I learn from this course?

The course will support the development of resilience and compassion awareness for all health and social care staff.

  • Explore the characteristics of compassionate care.
  • Describe compassion fatigue in self and in others.
  • Explore approaches to manage stress in the workplace.
  • Proactively support the development of resilience.

SAGE & THYME® - 13 June 2018

Dates & Times

Wednesday 13 June: 13:15 – 16:30

Tuesday 24 July: 09:15 – 12:30

Fees

£60

Refreshments

Light refreshments

Facilitators

Princess Alice Hospice Education Training Team

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team on:

01372 461988

education@pah.org.uk

Who is the course recommended for?

All clinical and non-clinical staff including volunteers who, through the course of their work, come into contact with people in distress.

What will I learn from this course?

The SAGE & THYME evidence-based mnemonic has been developed as a national initiative, to help health and social care workers to support people with worries/concerns or who are in distress. By the end of the workshop, you should have a structured and memorable approach that you can use to: recognise psychological distress; avoid causing psychological harm; communicate honestly and compassionately; provide person-focused support; and know when you have reached the boundary of your competence.

©University Hospital of South Manchester NHS Foundation Trust

*NEW* Helping patients to relax – an introduction to various relaxation techniques - 14 June 2018

Course dates and times

14th June 2018: 09:30am-16:30pm

Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Sarah Scoble
Gill Thomas

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please contact our Education Team.

tel:  01372 461988
email: education@pah.org.uk

Who is the course aimed at?  

The study day is suitable for all staff working in health and social care.

What will I learn from this course?

An opportunity to discover a range of relaxation techniques and how they can be used therapeutically in:

  • end of life care
  • anxiety
  • breathlessness.

The day will cover:

  • meditation
  • yoga
  • tai chi
  • complementary therapies
  • guided visualisation
  • mindfulness
  • autogenic and progressive muscle relaxation.

Advance care planning - 19 June 2018

Course dates and times

19th June 2018: 09:30am-16:30pm

Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Carole Cousins

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please contact our Education Team.

tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Health and social care practitioners working within the hospice, community or hospital setting who encounter individuals facing expected death.

What will I learn from this course?

Advance care planning (ACP) is a significant factor in allowing an individual to discuss and record choices about the care that they wish to receive at the end of life.  This study day will examine the principles, types and legal standing of ACP and explore the communication skills required to have these often difficult conversations.

Male catheterisation - 22 June 2018

Course dates and times

Friday 22 June09:00am-12:30pm
Wednesday 25 July09:00am-12:30pm

Fees

£70

Refreshments

Light refreshments

Facilitators

Jon Sions

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team on:
01372 461988
education@pah.org.uk

Who is the course recommended for?

Registered nurses who are competent in female catheterisation

What will I learn from this course?

Delegates will gain the practical and theoretical framework to perform male catheterisation.

The course covers professional and legal issues, anatomy of the male genito-urinary system, catheter selection, infection control guidance, the principles of catheter management and catheter removal.  Practical training is provided using a catheterisation simulator and candidates are given a workbook and competency document for completion in their workplace.

Key learning points.

  • Indications for catheterisation.
  • Anatomy and physiology of the male GU system.
  • Catheter management and infection control.

Venepuncture and phlebotomy - 22 June 2018

Course dates and times

Friday 22 June13:00pm-16:30pm
Wednesday 25 July13:00pm-16:30pm

Fees

£70

Refreshments

Light refreshments

Facilitators

Jon Sions

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Healthcare assistants and registered nurses

What will I learn from this course?

The course covers professional and legal issues, anatomy of the arm, infection control guidance, potential complications and contraindications and safe disposal of equipment.  Practical training is provided using a phlebotomy training arm and delegates are given a workbook and competency document for completion in their workplace.

Key learning points.

  • Identify blood collection equipment.
  • Selection of sites for venepuncture.
  • Venepuncture for blood culture.

Delegates will be able to collect venous blood samples and undertake supervised practice and a competency assessment in their workplace.

Focused abdominal ultrasound in palliative care (FASP) - 30 June 2018

Course dates and times

30th June 2018 to 1st July 2018

Fees

£450

Refreshments

Light refreshments and lunch

Facilitators

Professor Max Watson
Dr Bernadette Lee

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please contact our Education Team.
tel: 01372 461845
email: education@pah.org.uk

Who is the course recommended for?

This two-day palliative care ultrasound course has been delivered since 2007. Due to popular demand, more courses have been run each year.  The course is aimed at palliative care clinicians with access to ultrasound machines, working within the Hospice environment, who wish to add information to their clinical data from an ultrasound perspective.

What will I learn from this course?

The course will focus on answering four common abdominal palliative care questions.

  • Does the abdomen contain ascites?
  • Is it safe to insert an abdominal drain to remove ascites at this particular point?
  • Does the urinary bladder contain fluid?
  • Is there a DVT present?

In addition, the course will cover the rudiments of the physics upon which ultrasound depends, the causes of the common ultrasound artefacts, safety issues for patients and equipment, ultrasound of liver, diagnosis of DVT, and how to make audit a part of regular practice.

Delegates will be expected to complete some pre-course reading. The training includes didactic teaching involving video and PowerPoint presentations, as well as the opportunity to practise ultrasound skills on each other, on volunteers or patients.

At the end of the course, there is a short assessment. Delegates are encouraged to complete an online log of all their scans and a certificate will be given after one year of satisfactory log entries.

This course is now FULL – however you can register for the next session by emailing us.

McKinley syringe pumps – why and how to use them in palliative care - 2 July 2018

Course dates and times

2nd July 2018: 9.30am-12.30pm

Fees

£60  (or two delegates for £100)

Refreshment

Light refreshments

Facilitators

Sue Parrott
Carole Cousins

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Qualified nurses or doctors who use syringe pumps for palliative care patients.

What will I learn from this course?

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

  • discuss with patients and their families the reasons for administration of drugs using a syringe pump
  • describe the uses of syringe pumps in palliative care
  • discuss the drugs commonly used at the end of life
  • set up and monitor a McKinley T34 pump
  • troubleshoot for problems encountered whilst administering drugs via the syringe pump.

Note – Clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Verification by nurse of expected death - 6 July 2018

Course date and times

Friday 6 July: 14:00pm-16:30pm

Fees

£40

Refreshments

Light refreshments

Facilitators

Carole Cousins

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Registered nursing staff who have management support to verify expected death in their place of work.

What will I learn from this course?

The legal framework governing verification of expected death, differences between verification and certification, practical procedures and safe practice.

Note – clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Advanced communication skills for non-clinical staff (2-day course) - 11 July 2018

Course dates and times

11th July 2018 to 12th July 2018

Fees

£650

Refreshments

Light refreshments and lunch

Facilitators

Gill Thomas

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is this course recommended for?

Managers and non-clinical staff in health and social care setting.

What will I learn from this course?

Effective communication is vital to managers in health and social care settings. This course helps staff negotiate challenging issues using role play, with actors and video feedback.

Oncology study day - 11 July 2018

Course dates and times

11th July 2018: 09:30am-16:30pm

Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Aruni Wijeratne
Hannah Robinson
Bernadette Lee

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please contact our Education Team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Doctors, nurses, allied health care professionals working with people with cancer but not in specialist oncology units.

What will I learn from this course?

  • Management of oncology emergencies within palliative care.
  • Nutrition in oncology and palliative care patients.
  • Update on pancreatic cancer.
  • Management of side effects of chemotherapy/radiotherapy.
  • Update on immuno therapy.
  • Psychological and emotional support.

Helping children and young people before and after the death of a significant adult - 20 July 2018

Dates and times

20th July 2018: 09:30am-16:30pm

Course Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Leo Ellmers
Sharon Fleming

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Any individuals working with children and young people: for example, teachers and learning support workers, nurses and healthcare assistants, social workers, foster carers, youth workers, scout and guide leaders.

What will I learn from this course?

When a parent or someone else close to them is seriously ill, it can impact greatly on children and young people. They may miss out on ‘normal’ pleasures of family life and may struggle to make sense of what is happening to their world.

When someone important to us dies, it is difficult at any time of life. But for children and young people it can have a dramatic effect on education, development, relationships and self-esteem.

This course offers an experiential learning process and the opportunity to develop some practical skills in giving support to children and young people before and after bereavement.

Please note that, due to the nature of this session, it is not suitable for people who have suffered a recent bereavement.

Advanced communication skills (2-day course) - 25 July 2018

Course date and times

Wednesday 25th July: 9:00am to Thursday 26th July: 17:00pm

Fees

£650

Refreshments

Light refreshments and lunch

Facilitators

Gill Thomas

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team.
tel: 01372 461845
email: education@pah.org.uk

Who is the course recommended for?

Senior health care professionals.

What will I learn from this course?

Effective communication is fundamental to good quality patient care. This course will explore challenging communication issues from the participant’s practice.  This will be achieved through a range of interactive teaching methods and role play with actors using video feedback is a central component of the course.

It is essential delegates attend both days.

Mindfulness - 31 July 2018

Course dates and times

31st July: 13:30pm-16:30pm

Fees

£60

Refreshments

Light refreshments

Facilitators

Gill Thomas

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Anyone with an interest.

What will I learn from this course?

In this workshop, you will be led through the principles of mindfulness. This is useful not just in looking after yourself and building resilience, but can also help significantly in developing and maintaining compassion towards others.

This will be a practical workshop – participants will practice and learn a number of relevant mindfulness skills.

European Certificate in Essential Palliative Care - 10 September 2018

Course Dates and Times

10th September 2018 – 7th November 2018
10th September 2018: 
Launch eve 17:30-19:00
7th November 2018: 
Mandatory Assessment day

Fees

£450

Refreshments

Light refreshments

Facilitators

Course Co-ordinator: Clair Sadler
Course Administrator: Philippa Lee

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team on:
01372 461845
education@pah.org.uk

Who is the course recommended for?

A highly respected qualification running at a number of sites in addition to Princess Alice Hospice, aimed at healthcare professionals new to palliative care. All participants should have direct contact with patients requiring a palliative approach and care needs.

What methods of learning and teaching will be used?

Eight week distance learning, multi-professional programme, divided into sections:

  • What is palliative care and who is it for?
  • Symptom issues in palliative care.
  • Patients with emergency conditions.
  • Patients in the last 48 hours of life.
  • Breaking bad news to patients and families.
  • Bereavement and support.
  • Common ethical issues.

This is a home-based course. All candidates are provided with an extensive course workbook and access to a comprehensive virtual learning site. All candidates are assigned a facilitator to support them through the course. The culmination of the course is the assessment day which is mandatory for all candidates across the sites.

Staff working in hospices and care homes in the UK can apply to the Wolfson Foundation (via Hospice UK) to cover part of the cost of this programme. See https://www.hospiceuk.org/what-we-offer/grants/open-grant-programmes for more details.

QCF Level 3 Award in awareness of end of life care - 19 October 2018

Course dates

19 – 23 October 2018

Fees

£400 – any organisation sending five participants will receive a sixth place free.

Refreshments

Light refreshments and lunch

Facilitators

Jane Berg

Carole Cousins

Some sessions may not be on-site at Princess Alice Hospice, please check your joining instructions or contact education@pah.org.uk for full details.

If you have any queries, please call our Education Team on:

01372 461988 or email education@pah.org.uk

Who is the course recommended for?

This Award will be of particular interest to Health Care Assistants and Support Workers caring for people at end of life in any setting including acute units, hospices, care homes and the community.

What will I learn from this course?

Run across 4 days, this 12 credit City & Guilds accredited QCF award provides a comprehensive introduction to end of life care including the following units:

  • Understand how to work in end of life care
  • Principles of working in end of life care
  • Understand how to support individuals during last days of life
  • End of life and dementia care

The learning will be made relevant to the participants’ work through the use of reflection, discussion and case studies.

The award is assessed by completion of a written portfolio.