​Tell us what your organisation needs and we'll build the course or programme

Bespoke courses are ideal if you are looking to update or build end of life care skills, knowledge and confidence across your healthcare workforce. With a wealth of palliative care experience here at Princess Alice Hospice, we pride ourselves on offering exceptional training. 

As well as offering a wide range of end-of-life care study sessions at our hospice in Esher, we can also deliver individually tailored courses at your place of work or via Zoom. 

These courses can be delivered to small groups (no more than eight for syringe pump training) or larger groups, according to the topic and facilities available. With courses starting at £350 (half day) and £700 (full day), bespoke training sessions are often more economical than booking individual training days. Larger programmes are costed on an individual basis. 

With lots of experience with different healthcare organisations, we’re ready to discuss your training needs. Email education@pah.org.uk and we can direct your enquiry to the relevant facilitator.

Your HealthCare

your healthcare logo

As well as regularly attending the courses listed within the calendar, staff at YourHealthcare will periodically request course specific bespoke training based on the requirements of the team at the time. 

Training provided: 

  • Male Catheterisation (max 8 people per session) 
  • Venepuncture & Phlebotomy (max 10 people per session) 
  • Syringe Pump 

These sessions are half day courses, where a trained facilitator visited Yourhealthcare at a time that was suitable, with all the necessary equipment ready for the staff to be trained. 

“Our members always greatly value training provided by PAH.  The variety and accessibility of the course offer always allows our members to find training necessary for their needs. Training sessions are very informative yet concise, which perfectly fits busy schedule of health professionals.”

Joanna Orlinska, Development, Training and Performance Manager

Hounslow and Richmond Community Healthcare NHS Trust (HRCH)

Hounslow and Richmond Community Healthcare logo

In 2019 we were approached by HRCH to create a rolling programme of training in End-of-Life Care throughout the year and beyond for their community nursing team.   

Initially, courses were offered face to face at HRCH venues. This was adapted to be delivered by Zoom when the pandemic started. 

This programme continues now with the flexibility of either face to face or Zoom teaching.   

Training provided: 

  • End-of-Life Care 
  • Symptom Management
  • Syringe pump 3-hour course 
  • Syringe pump 1-hour refresher 

We have reviewed the content and their learning requirements regularly and now also run sessions on: 

  • Planning ahead and communication skills  
  • Verification of expected death, which includes an OSCE to examine competency in this area 

The Grange Centre for People with Disabilities


The Grange at Bookham logo

The Grange Centre at Bookham is a charity supporting adults with learning disabilities to lead independent and fulfilling lives by providing a combination of housing, skills training, care and social opportunities. Following two terminal cancer diagnoses at The Grange in the preceding year, The Grange had approached Princess Alice Hospice with a request to build the confidence of its staff and the people they support when talking about death and dying. 

Training provided: 

We provided training for over 60 members of staff and people The Grange supports across eight, half-day sessions, exploring their ideas and concerns about death and bereavement.  

  • Terminal Illness and bereavement for staff 
  • Terminal Illness and bereavement for people who use The Grange services 

We considered the reality of dying, helping to answer some of the questions that they had not felt able to ask before, using pictures, games and even jokes.   

We also took the opportunity to learn more about the learning disability community and invited people supported by The Grange to come to The Princess Alice Hospice for a tour and workshop. They had a picnic in the grounds and made friends with the staff and volunteers working around the site. 

 Building on this relationship, we are now developing more accessible information about Princess Alice Hospice for people with learning disabilities, who might need to understand more about us. We are inviting The Grange to take part in diversity training for our staff, too.     

“Staff from the Princess Alice couldn’t have been more accommodating in developing our programme of awareness-building activities. The site visit was particularly reassuring, as the people we support could see many happy similarities between The Grange and the Hospice, and they really enjoyed meeting the Hospice staff and volunteers.” 

Eloise Appleby, Chief Executive Officer of The Grange

Subitonion Gardens Care Home

Surbitonian gardens logo

Surbitonian Gardens is a brand-new care home in Surbiton, Surrey, who approached the education team at Princess Alice Hospice to deliver bespoke teaching in End of Life care to all their new clinical staff prior to opening to residents.  

Training provided: 

We discussed their needs and designed a 2-day education package.  

Day 1 was for all nurses and carers and covered how to provide good end of life care including;  

  • Recognising dying 
  • Appreciating the changing needs of a person in the last year of life 
  • Recognising the importance of planning ahead and tips on how to have these difficult conversations.  

Day 2 was for registered nurses and covered; 

  • Symptom management including opioid calculations 
  • Syringe pump management  
  • Verification by nurse of expected death 

 “We were delighted with the package of training provided by PAH and honoured to have it delivered by trainers with such a wealth of experience. There was no question as to who was deliver our clinical teams End of Life training.   Our clinical team felt the training was exactly what they needed and both engaging and informative.    

The team relayed they feel confident in practice and armed with the knowledge to meet the needs of both those in need and their families during difficult times.” 

Thomasina Browne – Home Manager

Surrey Skills Academy (part of Surrey County Council)

Surrey Skills Academy logo

Surrey County Council provides education for adult social care providers based in Surrey through their scheme called Surrey Skills Academy. 

They approached us in 2021 to deliver training in End-of-Life Care aimed at people working in a variety of roles within social care. 

Training Provided: 

We are delivering 4 full-day sessions per year.  These sessions are being delivered by a mixture of Zoom and Face to Face.  

A wide range of topics including: 

  • The importance of providing holistic care at the end of life 
  • Planning ahead and difficult conversations 
  • Recognising dying and the changing focus of care as somebody approaches the end of their life 
  • Bereavement and looking after yourself