Discover our new Wellbeing Series

What does wellbeing mean to you?

We’re delighted to launch our new Wellbeing Series, sharing the stories and experiences of our patients, their families and the people who support them, as well as members of our team, including Sophia, our Wellbeing Services Manager, and Liz from Community Engagement and Support.

Across the series, you’ll hear first-hand about the difference wellbeing support can make. In our first episode, Derek shares his experience of our Wellbeing Centre, a place he has affectionately nicknamed “the Smiling Palace”.

Episode 1: Derek’s story

Episode 2: John’s story

Episode 3: Meet Sophia and Liz

There are lots of ways to access wellbeing support at Princess Alice Hospice:

Our Wellbeing Centre

Our Wellbeing Centre offers a welcoming space, specialist support and a range of activities to help people living with life-limiting illnesses, and those close to them, live as fully and independently as possible. You can also now self-refer to our Wellbeing Centre.

Discover our Wellbeing Centre

Your wellbeing, your way

We’re also bringing wellbeing into the heart of our communities. Your Wellbeing, Your Way is our free, community-based programme, currently running in New Malden, for adults living with a life-limiting illness and the people who support them. There’s no referral needed, simply choose the sessions that are right for you.

Find out more about Your wellbeing, your way

If you’d like to find out more about whether our Wellbeing support at the Hospice or in the community could be right for you or someone close to you, our Wellbeing team would be happy to help.

Contact the team: [email protected]

Stay tuned as we have plenty more episodes to come, sharing more stories from across our Wellbeing Centre.

Alain Bakas

We will never be able to thank the team at Princess Alice Hospice enough for the love, care, dignity, and compassion they showed our papa and our whole family. They cared for my papa for a month, and then welcomed him back again for his final 8 days before he passed on 3rd April 2026. Every single member of staff became like family to us during the hardest time of our lives. Their kindness, patience, support, and genuine compassion will stay in our hearts and minds forever. They not only cared for our papa with dignity and respect, but they also supported all of us emotionally every step of the way. We are so grateful for everything they did for our papa and for the comfort they brought him in his final days. Thank you again to the entire team for the incredible work you do every day. You are truly special people, and we will never forget you.

Darek Kubik

The shop in Claygate on Parade is well run and stocked place. The manager Mrs Roheana is helpful and friendly person...well done

Nicola Jeebaun

So grateful for the kind and caring team at Easher. They supported us so much while spending our last days with mum Will always be grateful From the Greenaway family

Stephen Nicholson

I'm deeply grateful for the exceptional care and support provided by Princess Alice Hospice in Esher. Their warm and helpful staff made a significant difference during a difficult time after losing my grandfather to prostate cancer in July 2017. The bereavement team and therapy offered were invaluable in helping me cope with the loss and navigate my grief. I'm thankful for their kindness and dedication. Massive shout out to Lynne my bereavement councillor who was incredible with me, I’ll never forget you.

Jo G

My Mum was there for 3 weeks before she passed away in Nov . The staff and level of care was amazing, she was loved by the staff. They couldn't of done more for her. Myself and my sister were also supported. We donated a large memorial feather in our Mums memory. It's such a shame that most if their funding comes from donations.

Robert Crapnell

1st class care for my wife, I will never forget the care and attention. My will has provsion to say thank you.

Ruby Bhurji

My dad passed away in jan 26th 2005. The staff was amazing. So supportive through our difficult times. They really looked after dad. They always had a smile on their faces. So grateful for everything they did for dad and us. Just want to say a big thank you and keep up with all the hard work you all do.

Rosanna Stech

The call out night service team of Princess Alice were amazing with my Granny in her last few days. She was able to stay in her own home and have their amazing team look after her when we called them. I would like to especially say a big thank you to Camilla who was always so cheerful, professional and put us at ease when we really needed it. She would remember our family members names despite being called out to a number of houses every evening and was always a reassuring voice when she answered the phone. She made a real difference to my Granny’s end of life and I wouldn’t have wanted her to be under any other care. Thank you from the bottom of our hearts.

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