Support for Family and Carers

Our rolling programme is open to anyone who is supporting someone with a life-limiting illness, patients do not need to be under the care of the Hospice.

The sessions are held on Tuesdays from 10am-12pm and provide a series of discussions on coping with the emotional and practical challenges that carers may face when someone close to them is unwell.

The series includes sessions with a Senior Palliative Care nurse and staff from our Enhanced Support service, where you can ask any questions you may have about caring for someone with a life-limiting illness. It’s a chance for you to get together with others who may be in similar situations, to share concerns, tips and ideas.

The sessions run concurrently with our social morning at the Wellbeing Centre so that carers, whose loved one is under the care of our Wellbeing Team, can attend while patients are at this session.

The next series starts on 15 September 2026. Each week we will look at a different topic, including:

Supporting someone who is seriously ill. Living well: eating and drinking, days out and away
Coping with emotions when someone close to us is seriously ill – including a short mindfulness practice with our Senior Healthcare Practitioner
Aids and adaptations to make everyday life easier
Planning for the future
Practical care: hints and tips for caring for someone at home. Facilitated by the staff of our Enhanced Support Service
What to expect when the person becomes less well – with a chance to ask a Senior Palliative Care Nurse any questions
What next? (coming up with personalised ideas to support you and the person you are caring for)

Please email our Wellbeing Team on [email protected] if you are interested. You will be contacted prior to the series starting and provided with more information.

We also hold a Family and Carers discussion group online which provides an opportunity for those who might find it difficult to get to Princess Alice Hospice to meet with others supporting someone with a life limiting illness. This takes place on Wednesdays at 10am-11am.

The group is informal and the topic for discussion each week will depend on the needs and preferences of those attending. The patient need not be under the care of Princess Alice Hospice. Please contact us at [email protected] if you are interested so we can send you the link to join.

Alain Bakas

We will never be able to thank the team at Princess Alice Hospice enough for the love, care, dignity, and compassion they showed our papa and our whole family. They cared for my papa for a month, and then welcomed him back again for his final 8 days before he passed on 3rd April 2026. Every single member of staff became like family to us during the hardest time of our lives. Their kindness, patience, support, and genuine compassion will stay in our hearts and minds forever. They not only cared for our papa with dignity and respect, but they also supported all of us emotionally every step of the way. We are so grateful for everything they did for our papa and for the comfort they brought him in his final days. Thank you again to the entire team for the incredible work you do every day. You are truly special people, and we will never forget you.

Darek Kubik

The shop in Claygate on Parade is well run and stocked place. The manager Mrs Roheana is helpful and friendly person...well done

Nicola Jeebaun

So grateful for the kind and caring team at Easher. They supported us so much while spending our last days with mum Will always be grateful From the Greenaway family

Stephen Nicholson

I'm deeply grateful for the exceptional care and support provided by Princess Alice Hospice in Esher. Their warm and helpful staff made a significant difference during a difficult time after losing my grandfather to prostate cancer in July 2017. The bereavement team and therapy offered were invaluable in helping me cope with the loss and navigate my grief. I'm thankful for their kindness and dedication. Massive shout out to Lynne my bereavement councillor who was incredible with me, I’ll never forget you.

Jo G

My Mum was there for 3 weeks before she passed away in Nov . The staff and level of care was amazing, she was loved by the staff. They couldn't of done more for her. Myself and my sister were also supported. We donated a large memorial feather in our Mums memory. It's such a shame that most if their funding comes from donations.

Robert Crapnell

1st class care for my wife, I will never forget the care and attention. My will has provsion to say thank you.

Ruby Bhurji

My dad passed away in jan 26th 2005. The staff was amazing. So supportive through our difficult times. They really looked after dad. They always had a smile on their faces. So grateful for everything they did for dad and us. Just want to say a big thank you and keep up with all the hard work you all do.

Rosanna Stech

The call out night service team of Princess Alice were amazing with my Granny in her last few days. She was able to stay in her own home and have their amazing team look after her when we called them. I would like to especially say a big thank you to Camilla who was always so cheerful, professional and put us at ease when we really needed it. She would remember our family members names despite being called out to a number of houses every evening and was always a reassuring voice when she answered the phone. She made a real difference to my Granny’s end of life and I wouldn’t have wanted her to be under any other care. Thank you from the bottom of our hearts.

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