Please contact our People Services team by phone on 0137 246 1852 or email [email protected] if you have any questions during the process.
Application
The first step of the process will be to complete your application via our online recruitment portal.
Our recruitment portal allows you to save your application and return to it. You can also re-use your application and account if you apply for another role with us in the future.
We are proud to celebrate the unique things that make our diverse community of colleagues and volunteers who they are, so if you are excited about a role on our website, but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
Interviews
At the interview stage, you will receive an email or a phone call with the relevant details to take into account for your interview: date, time, location, interview panel.
If there is anything specific we would like you to prepare for the interview, we will let you know in advance.
If you require any reasonable adjustments to be made at your interview, please let the People Services team and they will be happy to help..
References
References are only requested once the successful applicant has been offered and accepted a role. Our roles are subject to satisfactory references, however we will never contact a referee without your consent.
All our roles except retail require a valid DBS, and some roles are also subject to occupational health clearance.
Interview guidance
Our interviews are more than just a formality – they’re an opportunity for us to learn about you, and for you to learn about us.
Preparing for the interview:
Make sure you take a look around our website to familiarise yourself with who we are and what we do, as well as, reflect on why you are interested in the role.
Skills and Experience:
- Create a list of the skills and experiences required for the role.
- Refer to the job description and person specification to identify the necessary skills and qualities.
- Match these requirements to your qualifications and experience.
Examples:
- Think of specific instances when you have demonstrated these skills.
- Prepare examples to share during the interview.
Our values:
- Learn about our values and reflect on how you align with them.
At the interview
At the interview, you will be asked some questions that relate to your own professional experience.
When thinking about the answer, you can refer to the following STAR Method. This technique is designed to help you to formulate clear and relevant answers. For example, you may be asked to provide details or descriptions of a time when you’ve experience a certain situation or challenge, what steps you took to deal with it and what the outcome or results were.
STAR can be used to answer such questions – each letter stands for a part of your answer.
S (Situation): Describe the context of the job, task or challenge that you faced. Be specific
T (Task): Explain your duty or responsibility in that situation. What was the goal?
A (Action): Describe how you completed the task or addressed the challenge. Focus on your actions
R (Result): Discuss the outcome or results directly resulting from your actions. Highlight any achievements and lessons learned.
