Course dates

03 – 06 September 2019  :  09.30 – 16.30

Fees

£400 – any organisation sending five participants will receive a sixth place free.

Refreshments

Light refreshments and lunch

Facilitators

Jane Berg

Carole Cousins

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team on:

01372 461988 or email education@pah.org.uk

Who is the course recommended for?

This Award will be of particular interest to Health Care Assistants and Support Workers caring for people at end of life in any setting including acute units, hospices, care homes and the community.

What will I learn from this course?

Run across 4 days, this 10 credit City & Guilds accredited QCF award provides a comprehensive introduction to end of life care including the following units:

• Understand how to work in end of life care
• Principles of working in end of life care
• Understand how to support individuals during last days of life

The learning will be made relevant to the participants’ work through the use of reflection, discussion and case studies.

The award is assessed by completion of a written portfolio.

Course dates and times:

Wednesday 18th September 2019   09:30am-16:30pm

Fees:

£95

Refreshments:

Light refreshments and lunch provided

Facilitator:

Carole Cousins

Education Centre

Princess Alice Hospice

West End Lane

Esher

KT10 8NA

If you have any queries please contact the Education department on 01372 461 988 OR email education@pah.org.uk

Who is the course recommended for?

Health and social care practitioners working within the hospice, community or hospital setting who encounter individuals facing expected death.

What will I learn from this course?

Advance care planning (ACP) is a significant factor in allowing an individual to discuss and record choices about the care that they wish to receive at the end of life.  This study day will examine the principles, types and legal standing of ACP and explore the communication skills required to have these often difficult conversations.

Course dates and times

Friday 20 September 2019:   09:30-12:30

Friday 24 January 2019:   13:30-16:30

Fees

£70

Refreshment

Light refreshments

Facilitators

Sue Parrott
Carole Cousins

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Qualified nurses or doctors who use syringe pumps for palliative care patients.

What will I learn from this course?

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

• discuss with patients and their families the reasons for administration of drugs using a syringe pump
• describe the uses of syringe pumps in palliative care
• discuss the drugs commonly used at the end of life
• set up and monitor a McKinley T34 pump
• troubleshoot for problems encountered whilst administering drugs via the syringe pump.

Note – Clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Dates & times

Workshop 1 – 23 Sept 2019 – 09:30-16:30

Workshop 2 – 04 Nov 2019 – 09:30-16:30

Workshop 3 – 24 Jun 2019 –  09:30-16:30

Plus video conference sessions

Fee:

£900 per organisation

Refreshments:

Light refreshments and lunch provided

Facilitator:

Carole Cousins

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team on:

01372 461988

education@pah.org.uk

Delivery of high quality end of life care in care homes and by home care providers is a national priority. The number of people requiring these services will be growing in the future and it is important that providers have staff trained to deliver end of life care and systems in place which support residents and clients to feel supported and experience their last months, weeks and days in the best way possible.

The Six Steps Programme is based on the National End of Life Care Strategy (2008) which underpins the development of services and education programmes.

We offer a programme which will mirror the six steps outlined in the National Strategy and which will allow your organisation to implement systems, to improve resident/client experience and provide evidence to the Care Quality Commission (CQC) that you are delivering end of life care which is safe, effective, caring, responsive to people’s needs and well-led.

The course provides the opportunity for up to three key people in your organisation to attend workshops and video conferences to learn about end of life care, to review your organisational systems and to build a resource of evidence to demonstrate quality care. The application to attend the course must be made by the Manager or Owner of the service who will be fully informed of content and progress.

The course will run for 16 weeks with opportunity for ongoing updates videoconferences following completion.

w/c 9 Sept 2019 – Pre-course visit to your care home

Workshop 1       (23 Sept 2019)    at Princess Alice Hospice

Video conferenced    – 14 Oct 2019 – 09:30-11:30

Workshop 2     (04 Nov 2019) at Princess Alice Hospice

Video conferenced  – 25 Nov 2019 – 09:30-11:30

Workshop 3     (16 Dec 2019) at Princess Alice Hospice

6 Jan 2019 – Portfolio building visit to your care home

It is recommended that your organisation also consider appropriate staff to undertake the QCF Award in Awareness of End of Life Care  which will complement the Six Steps Programme.

Please contact education@pah.org.uk to express your interest in this programme.  Or contact Carole Cousins, Community practice educator on 01372 461 989

Course dates and times

Tue 24 Sept 2019 –  09:00am – 12:30pm

Fri 15 Nov 2019 – 09:00am – 12:30pm

Tue 14 Jan 2020 – 09:00am – 12:30pm

Fees

£70

Refreshments

Light refreshments

Facilitator

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team on:
01372 461988
education@pah.org.uk

Who is the course recommended for?

Registered nurses who are competent in female catheterisation

What will I learn from this course?

Delegates will gain the practical and theoretical framework to perform male catheterisation.

The course covers professional and legal issues, anatomy of the male genito-urinary system, catheter selection, infection control guidance, the principles of catheter management and catheter removal.  Practical training is provided using a catheterisation simulator and candidates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Indications for catheterisation.
• Anatomy and physiology of the male GU system.
• Catheter management and infection control.

Course dates and times

Tuesday 24 September 2019:  1:00pm – 4:30pm

Friday 15 November 2019:  1:00pm – 4:30pm

Tuesday 14 January 2020:  1:00pm – 4:30pm

Fees

£70

Refreshments

Light refreshments

Facilitators

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Healthcare assistants and registered nurses

What will I learn from this course?

The course covers professional and legal issues, anatomy of the arm, infection control guidance, potential complications and contraindications and safe disposal of equipment.  Practical training is provided using a phlebotomy training arm and delegates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Identify blood collection equipment.
• Selection of sites for venepuncture.
• Venepuncture for blood culture.

Delegates will be able to collect venous blood samples and undertake supervised practice and a competency assessment in their workplace.

Date and Time of sessions:

26th & 27th September – 09:30-16:30  (Plus reflection 6th Nov 2019)

At St Catherine’s Hospice – RH10 6BH

12th & 13th February 2020 – 09:30 – 16:30 (Plus reflection 25th Mar 2020)

At Phyliss Tuckwell Hospice – GU9 8BL

March 2019

Education Centre

Princess Alice Hospice

West End Lane

ESHER  KT10 8NA

To BOOK at place on either date – please email education

or telephone 01372 461988

This Certificate course has been designed for Care Assistants working for Home Care Providers caring for people with a life-limiting condition or end of life care.

The 3-day workshop will include:

• 2-day course at the Hospice
• Half-day booked coaching with experienced facilitator to embed theory into practice
• Half-day facilitated reflection at the Hospice
• End of Life Care handbook

Course date and times:

Thursday 3rd and Friday 4th October 2019 – 09:00 – 17:30

Fees

£650

Refreshments

Light refreshments and lunch

Facilitator

Clair Sadler

Education Centre

Princess Alice Hospice

West End Lane

Esher

KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461845  or email: education@pah.org.uk

Who is the course recommended for?

Senior health care professionals.

What will I learn from this course?

Effective communication is fundamental to good quality patient care. This course will explore challenging communication issues from the participant’s practice.  This will be achieved through a range of interactive teaching methods and role play with actors using video feedback is a central component of the course.

It is essential delegates attend both days.

Dates and times

Friday 4th October 2019:  09:30-16:30

Friday 17th January 2019:  09:30-16:30

Course Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Social Work Team

Education Centre
Princess Alice Hospice
West End Lane
Esher  KT10 8NA

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Any individuals working with children and young people: for example, teachers and learning support workers, nurses and healthcare assistants, social workers, foster carers, youth workers, scout and guide leaders.

What will I learn from this course?

When a parent or someone else close to them is seriously ill, it can impact greatly on children and young people. They may miss out on ‘normal’ pleasures of family life and may struggle to make sense of what is happening to their world.

When someone important to us dies, it is difficult at any time of life. But for children and young people it can have a dramatic effect on education, development, relationships and self-esteem.

This course offers an experiential learning process and the opportunity to develop some practical skills in giving support to children and young people before and after bereavement.

Please note that, due to the nature of this session, it is not suitable for people who have suffered a recent bereavement.

Course dates

Monday 7th October 2019 – 09.00am – 16.30pm

Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Lorraine Carter

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team on:

01372 461988

education@pah.org.uk

Who is the course recommended for?

Managers and senior members of staff in care and nursing homes who are providing care for people at the end of life. Any other staff members who are engaged in Mental Capacity Act (MCA) assessments and/or safeguarding enquiries.

What will I learn from this course?

This course will offer an opportunity to gain a deeper understanding of the complex relationship between capacity and risk. This is often one of the most challenging areas for care providers. It will cover:

• An overview of the practical application of the MCA guiding principles
• Gaps in the provision of the MCA and situational incapacity
• The role of relatives and significant others in making decisions
• The relationship between Lasting Powers of Attorney (LPA), and Advance Decisions to Refuse Treatment (ADRT)
• How to address concerns about Attorneys
• How to promptly identify and mitigate risk
• Learning from the experiences of care providers in Safeguarding Adults Reviews (SAR)
• Hearing the voice of the person at risk
• The importance of outcomes
• How to support staff through safeguarding enquiries
• The role of CQC and where poor quality of care becomes safeguarding
• Moving away from blame to identify the contributory environmental causes of abuse
• Improving practice and adopting preventative measures to minimise risk

Dates and times

Thursday 10th October 2019:  09:30-16:30

Course Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Keetje Gull

Jo Reynolds

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Qualified nurses, doctors or physiotherapists, those who have some contact with patients with altered airways and those with previous head and neck training looking for a refresher.

What will I learn from this course?

• Safe airway management such as:
• Trachea
• Laryngectomy
• Airway adjuncts
• Safety considerations
• Documentation
• Suctioning altered airways

Date & time:

Saturday 12th October  – 1:30pm – 3.30pm

Fee:

Free session – although donations welcome for refreshments

Refreshments:

Light refreshments provided

Facilitators:

Clair Sadler

Education Centre

Princess Alice Hospice

West End Lane

Esher

KT10 8NA

If you have any queries please contact the Education team on    01372 461988  OR email

education@pah.org.uk

Who is the course recommended for?

Anyone including members of the public and health and social care workers.

Community groups e.g. Women’s Institutes, church groups, volunteer organisations are particularly welcome.

What will I learn from this course?

Hospice care is well known and respected by the public but what is it?

This session gives you the opportunity to learn about the way hospice care has developed in the UK and what we do here at Princess Alice Hospice to support patients and their families.

Includes a tour of the Hospice.

Dates and times

Friday 18th October   :  09:30-16:30

Course Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Steve Nolan

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Healthcare professionals working in end of life care who would like to enhance their working practice with bereaved people.

What will I learn from this course?

Using case studies and participant experience, this full-day practical session will explore questions such as:

• What is the recent thinking about bereavement?
• What tools are available to assess if a person is at risk of complicated bereavement?
• How might healthcare professionals respond well to those
• who are bereaved?
• How is bereavement affected by social and cultural context?
• How can healthcare professionals self-care and access support

Course date and times

Tuesday 22nd October 2019  – 09:30 – 12:30

Wednesday 29th January 2020 – 13:30 – 16:30

Fees

£60

Refreshments

Light refreshments provided

Facilitator

Carole Cousins

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Registered nursing staff who have management support to verify expected death in their place of work.

What will I learn from this course?

The legal framework governing verification of expected death, differences between verification and certification, practical procedures and safe practice.

Note – clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Dates & Time:

Tuesday 22nd October 2019  :   09:30-12:30

Wednesday 8th January 2020  :  13:30-16:30

Fees

£60

Refreshments

Light refreshments

Facilitators

Princess Alice Hospice Education Training Team

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

All clinical and non-clinical staff including volunteers who, through the course of their work, come into contact with people in distress.

What will I learn from this course?

The SAGE & THYME evidence-based mnemonic has been developed as a national initiative, to help health and social care workers to support people with worries/concerns or who are in distress. By the end of the workshop, you should have a structured and memorable approach that you can use to: recognise psychological distress; avoid causing psychological harm; communicate honestly and compassionately; provide person-focused support; and know when you have reached the boundary of your competence.

©University Hospital of South Manchester NHS Foundation Trust

Date and Time 

Thursday 7th November : 09:30 – 16:30

Fee

£95

Refreshments

Light refreshments and lunch provided

Facilitator

Lorraine Carter

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries please contact the Education department on 01372 461 988 OR email education@pah.org.uk

Who is the course recommended for?

Healthcare professionals working in the acute, community or third sector and who support people with motor neurone disease.

What will I learn from this course?

• An overview of MND: sub-types, progression of disease
• An understanding of some of the ethical issues involved with MND
• Withdrawing assisted ventilation at the request of a patient with MND
• Challenging conversations that are necessary in planning for the future with MND
• Supportive measures e.g. assistive technology, NIV, nutritional support
• Living with MND: The patient and carer experience
• Role of the multi-professional team  in supporting people with a diagnosis of MND

Date and Time

Monday 11 November 2019 – 09:30 – 16:30

Fee

£95

Refreshments

Light refreshments and lunch provided

Facilitators

Carole Cousins

Lorraine Carter

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Healthcare staff and volunteers looking after people who are dying, or have advanced dementia in an inpatient, community or care home setting.

What will I learn from this course?

The Namaste programme integrates compassionate care with individualised activities for people with advanced dementia and those who are dying. The programme seeks to engage people through sensory inputs which include calming sights and sounds, taste, smell and touch thus enhancing the experience of the person, their carers and families. This session will cover:-

• Overview of the Namaste programme
• The role of the Namaste champion
• How to involve family members in Namaste
• Basic massage techniques and pain assessment
• The evidence behind the Namaste programme
• How to introduce change within your organisation You will receive a comprehensive tool kit to guide the introduction of the programme into your place of work

Dates and times

Friday 11th November 2019:  09:30-16:30

Course Fees

£95

Refreshments

Light refreshments and lunch

Facilitators

Steve Nolan

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

This study day uses a non-religious understanding of spirituality and is, therefore, recommended for any healthcare professional working in end of life care, regardless of belief. Physicians, nurses, chaplains, care workers, social workers, clergy and pastoral carers would all find benefit from it.

What will I learn from this course?

• Using case studies and participant experience, this full-day practical session will use a non-religious understanding of spirituality to explore themes such as:
• How to understand a person’s experience of spiritual distress
• How to use a comprehensive, assets/needs model of spiritual assessment (including spiritual screening and spiritual history taking)
• How to respond appropriately to spiritual need in order to create a spiritual care plan?

Dates and times

Wednesday 4th December 2019:  09:30-12:30

Course Fees

£60

Refreshments

Light refreshments

Facilitators

Lorraine Carter

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

This is an interactive workshop designed to support staff to develop best practice around recording. It is for health and social care staff working in the community, who want to ensure that recording practice is CQC compliant and that it accurately reflects the voice of the individual.

What will I learn from this course?

• The purpose and function of recording
• Capturing action points and clear outcomes
• How to distinguish between fact and opinion
• Accurately reflecting the views and wishes of the individual and family members
• Recording disagreements and differing views
• Using language which is sensitive to protected characteristics under the Equalities Act 2010
• Protecting personal and sensitive information
• The impact of labels and stereotypes
• The legal and policy framework around recording practice
• The consequences of poor recording – what can we learn?

Course dates and times

Saturday 14th and Sunday 15th December 2018

Fees

£450

Refreshments

Light refreshments and lunch

Facilitators

Professor Max Watson
Dr Bernadette Lee

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

If you have any queries, please contact our Education Team on  tel: 01372 461845
email: education@pah.org.uk

Who is the course recommended for?

This two-day palliative care ultrasound course has been delivered since 2007. Due to popular demand, more courses have been run each year.  The course is aimed at palliative care clinicians with access to ultrasound machines, working within the Hospice environment, who wish to add information to their clinical data from an ultrasound perspective.

What will I learn from this course?

The course will focus on answering four common abdominal palliative care questions.

• Does the abdomen contain ascites?
• Is it safe to insert an abdominal drain to remove ascites at this particular point?
• Does the urinary bladder contain fluid?
• Is there a DVT present?

In addition, the course will cover the rudiments of the physics upon which ultrasound depends, the causes of the common ultrasound artefacts, safety issues for patients and equipment, ultrasound of liver, diagnosis of DVT, and how to make audit a part of regular practice.

Delegates will be expected to complete some pre-course reading. The training includes didactic teaching involving video and PowerPoint presentations, as well as the opportunity to practise ultrasound skills on each other, on volunteers or patients.

At the end of the course, there is a short assessment. Delegates are encouraged to complete an online log of all their scans and a certificate will be given after one year of satisfactory log entries.