Dates and Times

Tuesday 24 May 2022: 09.30 – 12.30

Fees

£60

Facilitators

Lorraine Carter and Mike Gerrard

Via Zoom

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is this workshop recommended for?

All clinical staff who may be involved in assessing capacity

What will I learn from the Assessing and recording capacity workshop?

On completion of this workshop you will be able to:

• Describe the process of making an assessment of capacity
• Explain the guiding principles of working with capacity and the Mental Capacity Act 2005
• Demonstrate an understanding of how to provide evidence to support your decision
• Describe how to accurately and clearly record a capacity assessment

Course date and times

Wednesday 25 May 2022: 10.00 – 11.30 or

Wednesday 6 July 2022: 10.00 – 11.30 or

Wednesday 26 October 2022: 14.00 – 15.30

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting ID and password will be emailed to individuals prior to the training.

Fees

£30

Facilitator

Carole Cousins

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting ID and password will be emailed to individuals prior to the training.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Registered nursing staff who have management support to verify expected death in their place of work.

What will I learn from this course?

The legal framework governing verification of expected death, differences between verification and certification, practical procedures and safe practice.

Note – clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Dates and times

Tuesday 31 May 2022:  09:30-12:30

Course format

This course will be run via Zoom

Course Fees

£60

Facilitators

Steve Nolan

Via Zoom

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the Understanding and responding to bereavement study day recommended for?

Healthcare professionals working in end of life care who would like to enhance their working practice with bereaved people.

What will I learn from this course?

Using case studies and participant experience, this practical session will explore questions such as:

• What is the recent thinking about bereavement?
• What tools are available to assess if a person is at risk of complicated bereavement?
• How might healthcare professionals respond well to those who are bereaved?
• How is bereavement affected by social and cultural context?
• How can healthcare professionals self-care and access support

Course dates and times

Monday 6 June 2022: – 13.00 – 16.00 or

Tuesday 15 November 2022 – 09.30 – 12.30

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£60

Facilitators

Lorraine Carter & Clair Sadler

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course for?

The world is changing and lots more of us are having difficult conversations over zoom and or telephone so this course is for anyone in the health care industry that would like to hone their communication skills.

What will I learn?

• Why some calls are difficult and how to prepare for them
• Acknowledging the difficult feelings
• The confidence to stay with their agenda, not mine
• How to use empathic responses to aid clearer communication
• How to close these conversations kindly and with an agreed way forward

Course Date & time:

Thursday 9 June 2022 – 14.00 – 15.00

Course Format:

This course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the meeting.

Fee:

Free session

Facilitators:

Clair Sadler

This course will be delivered via Zoom.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is What is Hospice Care? course recommended for?

Anyone including members of the public and health and social care workers.

Community groups e.g. Women’s Institutes, church groups, volunteer organisations are particularly welcome.

What will I learn from What is Hospice Care?

Hospice care is well known and respected by the public but what is it?

This session gives you the opportunity to learn about the way hospice care has developed in the UK and what we do here at Princess Alice Hospice to support patients and their families.

Includes a tour of the Hospice.

Princess Alice Hospice’s Community Engagement team is offering FREE Bereavement Support Training.

Who is the training for?

Organisations or groups who have been considering a bereavement initiative such as a Bereavement Café or Bereavement Walk & Talk in the area.

What will I learn?

· The training provides participants with the opportunity to explore the experience of loss along with different ways of thinking about bereavement and the grief process.

· The course includes practical training in Active Listening skills and experiential work on how bereavement can affect a family network.

· Aspects of running a Bereavement Café or a Walk and Talk event will be discussed, with plenty of time to ask questions and think about what is involved.

Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

For more information, please contact Sally Holland, sallyholland@pah.org.uk or 01372 461996.

Princess Alice Hospice in Esher is offering FREE Bereavement Support Training to groups who are interested in setting up a Bereavement Café or Bereavement Walk & Talk in the area. The Hospice has been running these courses since 2016 and working in partnership with different organisations in our care area and there are now 17 Bereavement Cafés and Walks that have been set up in Mole Valley, Elmbridge, Epsom & Ewell, Spelthorne, Kingston and Richmond.

We would welcome the opportunity to work together with organisations who have been considering a bereavement initiative. We will provide guidance and support to set up and begin running a Bereavement Café and offer help and advice with advertising, leaflets and posters. We also hold twice-yearly networking events for ongoing support and training.

The initial training is for two full days and is at Princess Alice Hospice in Esher. Revd Dr Steve Nolan, who is the Spiritual Care Lead at the Hospice and a qualified counsellor, will lead the training.

The courses this year are on the following dates:-

For more information, please contact Sally Holland, sallyholland@pah.org.uk or 01372 461996.

Dates and time

17th May 2022 – Prescribing at the end of life
14th June 2022 – Recognition of dying
12th July 2022 – Palliative care emergencies
13th Sept 2022 – Management of pain at the end of life- Opioids
11th Oct 2022 – Management of neuropathic pain at the end of life
8th Nov 2022 – Management of nausea and vomiting at the end of life
10th Jan 2023 – Bowel management at the end of life
7th Feb 2023 – Overview of symptoms in end stage neurological conditions
7th March 2023 – Management of breathlessness and respiratory secretions at the end of life
4th April 2023 – Management of side effects from immunological therapies

All sessions are 13.00-13.45

Course format

This training course will be run via Zoom

Course Fees

FREE

Facilitators

Sarah Fidler, Nurse Consultant and Dr Laura Yalley-Ogunro, Consultant, both at Princess Alice Hospice

This course will be run via Zoom

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

A FREE drop-in programme of ten, 45-minute training sessions created to enhance your palliative care knowledge on key topics, provided by experienced Princess Alice Hospice medical and nurse consultants

Who is this training programme for?:
Suitable for experienced qualified healthcare staff who care for patients at the end of their life eg. GP’s, clinical nurse specialists, paramedics, physician associates

What will I learn?

17th May 2022 – Prescribing at the end of life

• Understand common medications prescribed at the end of life and dosages
• Understand the impact of co-morbidities on prescribing end of life medications
• Gain knowledge of prescribing in specific conditions e.g. seizures, mental health conditions

14th June 2022 – Recognition of dying

• Understand the different disease trajectories
• Gain knowledge of signs and symptoms of someone in the last days of life
• Understand your responsibilities as a healthcare professional

12th July 2022 – Palliative care emergencies

• Understand the symptoms and presentations of palliative care emergencies
• Gain knowledge of management of the following:
• Malignant spinal cord compression
• Hypercalcaemia
• Superior vena cava obstruction
• Terminal haemorrhage

13th Sept 2022 – Management of pain at the end of life – Opioids

• Understand the different types of pain
• Understand the role of total pain
• Gain knowledge of different opioids available and when to use
• Understand the difference with managing chronic pain vs pain in palliative care

11th Oct 2022 – Management of neuropathic pain at the end of life

• Understand how neuropathic pain differs from nociceptive pain
• Gain knowledge of common medications used in neuropathic pain
• Gain knowledge of management of neuropathic pain at end of life

8th Nov 2022 – Management of nausea and vomiting at the end of life

• Understand the physiology of nausea and vomiting
• Gain knowledge of medications used in nausea and vomiting
• Understand the management of resistant nausea
• Gain knowledge of the management of hiccups

10th Jan 2023 – Bowel management at the end of life

• Learning outcomes to follow

7th Feb 2023 – Overview of symptoms in end stage neurological conditions

• Learning outcomes to follow

7th March 2023 – Management of breathlessness and respiratory secretions at the end of life

• Learning outcomes to follow

4th April 2023 – Management of side effects from immunological therapies

• Learning outcomes to follow

The format of each of the sessions will be the same – 20 -30 min presentation with case studies then time for group discussion and questions

Course dates and times

Tuesday 21 June 2022 – 09.00 – 12.30 – FULL

Tuesday 20 September 2022 – 09.00 – 12.30

Thursday 1 December 2022 – 09.00 – 12.30

Course Format

Due to the nature of this training, the session will be run Face to Face.  Social distancing will be taking into account however, there will be times when this is not achievable therefore PPE will be supplied. Spaces will be limited to accommodate the room size.

Fees

£70

Refreshments

Light refreshments

Facilitator

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please call our Education Team on:
01372 461988
education@pah.org.uk

Who is the course recommended for?

Registered nurses who are competent in female catheterisation

What will I learn from this course?

Delegates will gain the practical and theoretical framework to perform male catheterisation.

The course covers professional and legal issues, anatomy of the male genito-urinary system, catheter selection, infection control guidance, the principles of catheter management and catheter removal.  Practical training is provided using a catheterisation simulator and candidates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Indications for catheterisation.
• Anatomy and physiology of the male GU system.
• Catheter management and infection control.

Course dates and times

Tuesday 21 June 2022 – 13.00 – 16.30 – FULL

Tuesday 20 September 2022 – 13.00 – 16.30 – FULL

Thursday 1 December 2022 – 13.00 – 16.30

Course Format

Due to the nature of this training, the session will be run Face to Face.  Social distancing will be taking into account however, there will be times when this is not achievable therefore PPE will be supplied. Spaces will be limited to accommodate the room size.

Fees

£70

Refreshments

Light refreshments

Facilitators

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the venepuncture and phlebotomy course recommended for?

Healthcare assistants and registered nurses

What will I learn from this venepuncture and phlebotomy course?

The course covers professional and legal issues, anatomy of the arm, infection control guidance, potential complications and contraindications and safe disposal of equipment.  Practical training is provided using a phlebotomy training arm and delegates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Identify blood collection equipment.
• Selection of sites for venepuncture.
• Venepuncture for blood culture.

Delegates will be able to collect venous blood samples and undertake supervised practice and a competency assessment in their workplace.

Date and Time:

Wednesday 22nd June – 09:30 – 4:30pm

Fee:

£95

Refreshments:

Light refreshments and lunch provided

Facilitators:

This is a joint programme with speakers from Princess Alice Hospice, Epsom General Hospital and Surrey Downs Heath and Care Frailty Service.

Dr Aruni Wijeratne, Dr Emily Sills (Princess Alice Hospice), Dr Malin Farnsworth, Dr Aisling Robinson ( Epsom General Hospital and Surrey Downs Health & Care, Frailty Service), Julia Manning (senior palliative care social worker, Epsom & St Helier Trust)

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Healthcare professionals with an interest in frailty and palliative care.

Learning objectives;

• To understand frailty as a long term condition
• To learn about the evidence based Gold Standard treatments for frailty
• To gain knowledge on local services and resources
• To gain skills in having important conversations including advance care planning

There will be case studies, panel discussions and key speakers with specialist knowledge.

See programme for full list of talks

Course dates and times

Thursday 23 June 2022 – 13.30 – 16.30

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£60

Facilitators

Carole Cousins

This course will be delivered via Zoom.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Qualified nurses or doctors who are unfamiliar with the syringe pumps (for example the Mckinley T34 / Bodyguard syringe pump)  and want to use syringe pumps for palliative care patients.

What will I learn from this course? 

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

• Discuss with patients and their families the reasons for administration of drugs using a syringe pump
• Describe the uses of syringe pumps in palliative care
• Discuss the drugs commonly used at the end of life
• Set up and monitor an end-of-life care syringe pump (Mckinley T34 and Bodyguard pump)
• Troubleshoot for problems encountered whilst administering drugs via the syringe pump.
• Obtain a classroom competency

Please note that all participants will require access to working pump and 20 or 30mls syringe.

If you think all you need is a quick refresher on Syringe Pumps instead – please click here

Course dates and times

Saturday 23 and Sunday 24 April 2022  –  Face to Face – COURSE FULL

Saturday 25 & Sunday 26 June 2022 – Face to Face – COURSE FULL

November 2022/2023 Dates – to be confirmed – Waiting list available

Fees

£450 (fee to be increased to £550 to cover increasing costs for November 2022 dates onwards)

Facilitators

Professor Max Watson
Dr Bernadette Lee

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

Due to the practical hands on nature of this training, the course will be run face to face.

All our training is run in compliance with COVID-19 regulations at the time of each course. This means that all courses are subject to change, and we will keep you informed if this happens.

If you have any queries, please contact our Education Team on  tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

This two-day palliative care ultrasound course has been delivered since 2007. Due to popular demand, more courses have been run each year.  The course is aimed at palliative care clinicians with access to ultrasound machines, working within the Hospice environment, who wish to add information to their clinical data from an ultrasound perspective.

What will I learn from this course?

The course will focus on answering four common abdominal palliative care questions.

• Does the abdomen contain ascites?
• Is it safe to insert an abdominal drain to remove ascites at this particular point?
• Does the urinary bladder contain fluid?
• Is there a DVT present?

In addition, the course will cover the rudiments of the physics upon which ultrasound depends, the causes of the common ultrasound artefacts, safety issues for patients and equipment, ultrasound of liver, diagnosis of DVT, and how to make audit a part of regular practice.

Delegates will be expected to complete some pre-course reading. The training includes didactic teaching involving video and PowerPoint presentations, as well as the opportunity to practise ultrasound skills on each other, on volunteers or patients.

At the end of the course, there is a short assessment. Delegates are encouraged to complete an online log of all their scans and a certificate will be given after one year of satisfactory log entries.

Course date and times:

Tuesday 28 June and Wednesday 29 June 2022 – 08.30 – 17.15 – FULL

Wednesday 29 March and Thursday 30 March 2023 – 08.30 – 17.15 – SPACES

We currently have spaces on the remote, blended learning Advanced communications Skills course, which is done entirely online. For more information on this, please click here.

Alternatively, contact education@pah.org.uk to be placed on a waiting list for the face to face course.

Fees

£700

Refreshments

Light refreshments and lunch included in fee

Facilitator

Clair Sadler and Lorraine Carter

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

Find us here

If you have any queries, please call our Education Team.
tel: 01372 461845  or email: education@pah.org.uk

Who is the course recommended for?

Senior health care professionals (band 6 or equivalent and above)

What will I learn from this course?

Effective communication is fundamental to good quality patient care. This course will explore challenging communication issues from the participant’s practice.  This will be achieved through a range of interactive teaching methods and role play with actors using video feedback is a central component of the course.

It is essential delegates attend both days.

This course is face to face. We also run a remote, blended learning Advanced communications Skills course, which is done entirely online. For more information on this, please click here.

PLEASE NOTE: Your place is not confirmed until you receive written confirmation from us directly.

• Monday 4 July  2022 at 1.30-4.30pm  at Princess Alice Hospice
• Wednesday 6 July 2022 at 9.30am-12.30pm – on Zoom
• Thursday 7 July 2022 at 1.30pm-4.30pm at Princess Alice Hospice

Fee:      £30

Refreshments:    Light refreshments

Facilitators:        Princess Alice Hospice Education Team

Please feel free to contact volunteering@pah.org.uk with any requests or questions.

Education Centre
Princess Alice Hospice
West End Lane
ESHER
Surrey
KT10 8NA

Contact our Education department

education@pah.org.uk or   Tel:   01372 461 988

Who is this course aimed at?

Compassionate care at end of life – an introductory course for 16-19 year olds (also known as Summer School) is for you if you are interested in a career in health or social care and you are keen to learn about the principles of excellent end of life care.

This three half-day course could be the springboard to your future career.

What will I learn?

• To understand the values and principles which underpin excellent health and social care
• To identify the key tasks of health and social care professionals who work in end of life care
• To be able to identify the main themes of end of life care in a hospice setting
• To learn about health and care from a patient perspective
• Putting death and dying on the map – getting comfortable with the language and themes

Course dates & times:

Thursday 21st April 2022 – 09.30 – 12.30 -Face to Face £70 or

Monday 4th July 2022 – 09.30 – 12.30 – Face to Face £ 70 or

Thursday 3rd November 2022 – 09.30 – 12.30 via Zoom £60

Course format:

We will be running a mix of formats for our SAGE & THYME courses going forward, with some of our courses being run Face to Face at our Hospice Education Suit and others running via zoom. Over the last 18 months we have realised that each of the formats suits different candidates, so want to continue to offer the flexibility.

Fees

£60 via zoom, £70 Face to Face.

Facilitators

Lorraine Carter

We will be delivering this course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the meeting..

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

All clinical and non-clinical staff including volunteers who, through the course of their work, come into contact with people in distress.

What will I learn from this course?

The SAGE & THYME evidence-based mnemonic has been developed as a national initiative, to help health and social care workers to support people with worries/concerns or who are in distress. By the end of the workshop, you should have a structured and memorable approach that you can use to: recognise psychological distress; avoid causing psychological harm; communicate honestly and compassionately; provide person-focused support; and know when you have reached the boundary of your competence.

©University Hospital of South Manchester NHS Foundation Trust

Dates and time

Friday 8 July 2022 or

Friday 11 November 2022

Time: 09.30 – 16.30

Course format

This training course will be run Face to Face

Course Fees

£95

Facilitators

Social Work Team

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

Find us here

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is the course for?

Anyone working with children and young people, e.g. teachers and learning support workers, nurses and

healthcare assistants, social workers, foster carers, youth workers, scout and guide leaders.

What will I learn?

Through experiential learning the course covers:

• Understanding bereavement that young people in particular experience
• How to lessen the enormous impact for young people
• Practical skills to manage the dramatic effect on development, education, relationships and self-esteem

Due to the nature of this session, it is not suitable for people who have suffered a recent bereavement.

Becoming a Dementia Friend – Helping to create dementia-friendly communities 

This 30-minute session via Zoom is for anyone interested in increasing their awareness of dementia and to help change the way that society thinks, talks and acts about dementia.

Course dates and times:

• Friday 29 July 2022: 10.30 – 11.00

Fee

The session is open to all and provided free of charge on behalf of the Alzheimer’s Society

This course will be delivered via Zoom, please ensure you join 10 minutes before the scheduled start time.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is it for : 

This 30-minute session via Zoom is for anyone interested in increasing their awareness of dementia and to help change the way that society thinks, talks and acts about dementia.

The session is open to all and provided free of charge on behalf of the Alzheimer’s Society

What will I learn:

People with dementia want to carry on going about their daily lives and feeling included in their local community, but they sometimes need a helping hand to do so.

The session will help attendees understands a bit more about what it’s like to live with dementia and the little ways they can help.

Course dates and times

Tuesday 6 September 2022 – 10.00 – 12.00

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£40

Facilitators

Lorraine Carter

This course will be delivered via Zoom.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Resilience is our ability to adapt and recover when things don’t go as planned. Resilience enables people to acknowledge their situation, learn from their challenges, and then move forward.

Who is the course for?

This course is open to all health and social care staff and includes those that work in support & administration roles. We also welcome people outside the health and social care industry that feel they would benefit looking at their own resilience and how to improve it.

What will I learn? 

• Understand your own resilience
• Learn new techniques to improve & strengthen resilience
• Build your resilience in the workplace
• Know how to recognise warning signs and burn out

The course will be interactive and informative with lots of ‘take home’ practical advice and tips. This course is often taken with ‘Self Care’. Click here to view

Course dates and times

Tuesday 6 September 2022 – 14.00 – 16.00

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£40

Facilitators

Lorraine Carter

This course will be delivered via Zoom.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Looking after ourselves physically emotionally & spiritually and gaining a healthy work life balance is so
important.

Who is the course for?

This course is open to all health and social care staff and includes those that work in support & administration roles. We also welcome people outside the health and social care industry that feel they would benefit looking at their own self care and how to improve it.

What will I learn?

• We will look at what ‘Self care’ means from the physical, emotional & spiritual point of view
• Learn how to gain a sustainable healthy work life balance
• Build a self-care tool kit for ongoing maintenance

The course will be interactive and informative with lots of ‘take home’ practical advice and tips. This course is often taken with ‘Resilience’ Click here to view

Format

March 2022 it is our intention to run this course with a mix of Face to Face Workshops and Zoom drop in sessions.

Dates & times

Registration for September 2022 start is now open.

19 September 2022 – Six Steps Stepping on Visit to Care Home or via Zoom –  09.30-10.30
12 October 2022 – Six Steps Workshop 1 – Face to Face at our Esher Hospice -10.00-15.00
25 October 2022 –  Six Steps Zoom drop in 1 –  09.30 – 10.30
10 November 2022 –  Six Steps Workshop 2 -Face to Face at our Esher Hospice – 10.00-15.00
22 November 2022 – Six Steps Zoom drop in 2  – 09.30-10.30
30 November 2022 – Six Steps workshop 3 -Face to Face at our Esher Hospice – 10.00-15.00
13 December 2022 – Six steps stepping off  Visit or Care Home or via Zoom – 09.30-10.30

Please email education@pah.org.uk if you would like more information.

Fee:

£900 per organisation for 3 participants

Refreshments:

N/A

Facilitator:

Carole Cousins

September 2022 courses will be a mixed format course, with Face to Face Work shops at our Hospice in Esher plus zoom drop in sessions.

Find us

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:education@pah.org.uk

Delivery of high quality end of life care in care homes and by home care providers is a national priority. The number of people requiring these services will be growing in the future and it is important that providers have staff trained to deliver end of life care and systems in place which support residents and clients to feel supported and experience their last months, weeks and days in the best way possible.

The Six Steps Programme is based on the National End of Life Care Strategy (2008) which underpins the development of services and education programmes.

We offer a programme which will mirror the six steps outlined in the National Strategy and which will allow your organisation to implement systems, to improve resident/client experience and provide evidence to the Care Quality Commission (CQC) that you are delivering end of life care which is safe, effective, caring, responsive to people’s needs and well-led.

The course provides the opportunity for up to three key people in your organisation to attend workshops and video conferences to learn about end of life care, to review your organisational systems and to build a resource of evidence to demonstrate quality care. The application to attend the course must be made by the Manager or Owner of the service who will be fully informed of content and progress.

The course will run for 16 weeks with opportunity for ongoing updates following completion.

Week 1 Visit to home
Week 2 Full day workshop at Princess Alice Hospice
Week 5 Videoconference
Week 8 Full day workshop at Princess Alice Hospice
Week 11 Videoconference
Week 14 Full day workshop at Princess Alice Hospice
Week 16 Visit to home

Please contact education@pah.org.uk to express your interest in this programme.  Or contact Carole Cousins, Community practice educator to discuss any questions you may have on 01372 461 989

Course dates and times:

Tuesday 20 September 2022 – 13.00 – 16.30

Course Format

This course will be deilvered via Zoom and has been condensed into a half-day session.

Fees:

£70

Facilitator:

Lorraine Carter

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:education@pah.org.uk

Who is the course recommended for?

Health and social care practitioners working within the hospice, community (or hospital) health or social care settings who encounter individuals with life limiting conditions.

What will I learn from this course?

Using case studies from a healthcare and social care setting, this study day will:

• Examine the professional Advance Care Planning (ACP) framework
• Look at the principles and the legal standing in which ACP can be applied
• Help develop the communication skills required to have these often-difficult conversations

Course dates and times

Tuesday 18 October 2022 – 13.30 – 14.30 or

Thursday 8 December 2022 – 10.00 – 11.00

Course Format

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£20

Facilitators

Carole Cousins

This course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?  

Qualified nurses and doctors who have previously attended the full training session and are familiar with using syringe pumps in end-of-life care (for example the Mckinley T34 / Bodyguard syringe pump) and require an update on how to use the pump.

 What will I learn from this course? 

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

Set up and monitor an end-of-life care syringe pump (Mckinley T34 and Bodyguard pump)

Troubleshoot for problems encountered whilst administering drugs via the syringe pump

Please note that all participants will require access to working pump and 20 or 30mls syringe.

If you need more detailed learning on Syringe Pumps – please see the full course here

Course date and time

Wednesday 2 November 2022 – 13.30 – 16:30

Course Format

Due to Covid-19 social distancing rules we have made the decision that this course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting ID and password will be emailed individually to participants prior to the meeting.

Fees

£70

Facilitators

Lorraine Carter

Via Zoom

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the Safeguarding and mental capacity at end of life – Level 2 recommended for?

This is a Level 2 course, recommended for senior members of staff in care and nursing homes, who are providing care for people with life limiting conditions. Any other staff members who are engaged in supporting people with decision making and/or identifying safeguarding concerns

What will I learn from this Safeguarding and mental capacity course?

This course will offer an opportunity to gain a deeper understanding of areas of risk for people with life limiting decisions. The relationship between risk, capacity and safeguarding is a complex one and the course will cover:

• Identifying risk factors for abuse and/or neglect at end of life
• Safeguarding responsibilities under the Care Act 2014
• How capacity issues interact with safeguarding
• Hearing the voice of the person at risk and managing risk positively
• Safeguarding roles and responsibilities
• The involvement of family, significant others or advocates

Course date and times:

NOVEMBER / DECEMBER 2022 – SPACES
E-Learning start date: 8 November 2022
Workshop via Zoom: 8 & 9 December 2022

MAY / JUNE 2023 – SPACES
E-Learning start date: 8 May 2023
Workshop via Zoom: 8 & 9 June 2023

Fees

£700

Facilitator

Clair Sadler, Lorraine Carter

In partnership with Frontline Communications

This course is conducted remotely via Zoom.

If you prefer face to face Advanced Communication Skills at Princess Alice Hospice, please click here

If you have any queries, please call our Education Team.
tel: 01372 461845  or email: education@pah.org.uk

E-Learning (date – 4 weeks prior to workshop)

Online workshop (date two-days)

• 2 hours online e-learning (this is to be completed before the online workshop, but can spread out over the 4 weeks prior)
• Phone or Laptop, do your eLearning in breaks, travel or home, with most session under 10mins each.
• 20min 1-2-1 with course facilitator (to discuss learning objective and role-play scenario)
• 2 day zoom workshop (approx. 5 hours per day)

You will receive a unique Access code for e-learning platform.

2-day online workshop requirements:

• Study-leave
• Access to broadband for the 2 days
• Desktop or laptop computer recommended, phone not recommended
• Cameras will need to be on at all times
• A private / confidential space (headphones & microphone if unable to assure privacy)

If you prefer face to face Advanced Communication Skills at Princess Alice Hospice, please click here

PLEASE NOTE; Your place is not confirmed until you receive written confirmation from us directly.

This course is not part of the SDH&C programme. Please speak to your line manager to seek approval before applying.