Format

Due to Covid-19 social distancing rules, this course will be delivered via zoom. Please ensure you join 10 minutes before the scheduled start time. Meeting ID’s and passwords will be supplied closed to the course date sessions.

Dates & times

New Winter Course dates;
Pre-course visit to care homes w/c 16 November 2020
Workshop 1: 1 December 2020 – 09:30-16:30
Video conference 1: 22 December 2020 – 09:30-11.30
Workshop 2: 14 January 2021 – 09:30-16:30
Video conference 2: 3 February 2021 – 09:30-11.30
Workshop 3: 15 February 2021 – 09:30-16:30
Post course visit to care homes w/c 8 March 2021

Fee:

£900 per organisation

Refreshments:

N/A

Facilitator:

Carole Cousins

Due to current Covid-19 social distancing rules, these course will be delivered via Zoom.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:education@pah.org.uk

Delivery of high quality end of life care in care homes and by home care providers is a national priority. The number of people requiring these services will be growing in the future and it is important that providers have staff trained to deliver end of life care and systems in place which support residents and clients to feel supported and experience their last months, weeks and days in the best way possible.

The Six Steps Programme is based on the National End of Life Care Strategy (2008) which underpins the development of services and education programmes.

We offer a programme which will mirror the six steps outlined in the National Strategy and which will allow your organisation to implement systems, to improve resident/client experience and provide evidence to the Care Quality Commission (CQC) that you are delivering end of life care which is safe, effective, caring, responsive to people’s needs and well-led.

The course provides the opportunity for up to three key people in your organisation to attend workshops and video conferences to learn about end of life care, to review your organisational systems and to build a resource of evidence to demonstrate quality care. The application to attend the course must be made by the Manager or Owner of the service who will be fully informed of content and progress.

The course will run for 16 weeks with opportunity for ongoing updates videoconferences following completion.

Dates below are an example of the time frame in which the course is carried out.

w/c 3rd February 2020 – Pre-course visit to your care home

Workshop 1       (26 Feb 2020)    at Princess Alice Hospice

Video conference    – 16 March 2020 – 09:30-11:30

Workshop 2     (22 April 2020) at Princess Alice Hospice

Video conference  – 6 May 2020 – 09:30-11:30

Workshop 3     (10 June 2020) at Princess Alice Hospice

w/c 6 July 2020 – Portfolio building visit to your care home

It is recommended that your organisation also consider appropriate staff to undertake the QCF Award in Awareness of End of Life Care  which will complement the Six Steps Programme.

Please contact education@pah.org.uk to express your interest in this programme.  Or contact Carole Cousins, Community practice educator to discuss any questions you may have on 01372 461 989

Dates and times

Thursday 26 November 2020: 09:30-12:30

Course format

Due to Covid-19 social distancing rules we have take the decision to deliver this course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the session.

Course Fees

£60

Facilitators

Steve Nolan

Due to Covid-19 social distancing rules we have take the decision to deliver this course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the session.

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the Spiritual distress and assessment study day recommended for?

This study day uses a non-religious understanding of spirituality and is, therefore, recommended for any healthcare professional working in end of life care, regardless of belief. Physicians, nurses, chaplains, care workers, social workers, clergy and pastoral carers would all find benefit from it.

What will I learn from this study day?

• Using case studies and participant experience, this full-day practical session will use a non-religious understanding of spirituality to explore themes such as:
• How to understand a person’s experience of spiritual distress
• How to use a comprehensive, assets/needs model of spiritual assessment (including spiritual screening and spiritual history taking)
• How to respond appropriately to spiritual need in order to create a spiritual care plan?

Becoming a Dementia Friend – Helping to create dementia friendly communities 

This 30-minute session via Zoom is for anyone interested in increasing their awareness of dementia and to help change the way that society thinks, talks and acts about dementia.

Course dates and times:

• Wednesday 2 December 2020: 14.00-14.30 or
• Tuesday 9 February 2021: 11.00 – 11.30 or
• Tuesday 6 April 2021: 11.00 – 11.30

Fee

The session is open to all and provided free of charge on behalf of the Alzheimer’s Society

This course will be delivered via Zoom, please ensure you join 10 minutes before the scheduled start time.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is it for : 

This 30-minute session via Zoom is for anyone interested in increasing their awareness of dementia and to help change the way that society thinks, talks and acts about dementia.

The session is open to all and provided free of charge on behalf of the Alzheimer’s Society

What will I learn:

People with dementia want to carry on going about their daily lives and feeling included in their local community, but they sometimes need a helping hand to do so.

The session will help attendees understands a bit more about what it’s like to live with dementia and the little ways they can help.

Course dates and times

Thursday 3 December 2020: – 10.30 – 11.30 or

Wednesday 27 January 2021: – 10.00 – 11.00 or

Wednesday 31 March 2021: – 10.00 – 11.00 or

Wednesday 12 May 2021: – 10.00 – 11.00

Course Format

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£20

Facilitators

Carole Cousins

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Qualified nurses or doctors who use syringe pumps for palliative care patients.

What will I learn from this course?

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

• discuss with patients and their families the reasons for administration of drugs using a syringe pump
• describe the uses of syringe pumps in palliative care
• discuss the drugs commonly used at the end of life
• set up and monitor a McKinley T34 pump
• troubleshoot for problems encountered whilst administering drugs via the syringe pump.

Note – Clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

If you need more detailed learning on Mckinley Syringe Pumps – please see the full course here

Date and Times:

Thursday 10 December 2020 – 09:30 – 12:30 AND Friday 18 December 2020 – 13.00 – 16.30

This is a 2 part course – both session must be attended.

Please feel free to contact education@pah.org.uk with any requests or questions.

Course format

Due to Covid-19 social distancing rules, we have made to decision to deliver this course via Zoom. To complete the course both session will need to be attended. Please ensure you join 10 minutes before the scheduled start time. Meeting id’s and passwords will be emailed to participants prior to the session.

Fee

£95

Facilitators

Carole Cousins

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the Namaste for care homes course recommended for?

Healthcare staff and volunteers looking after people who are dying, or have advanced dementia in an inpatient, community or care home setting.

What will I learn from the Namaste for care homes course?

The Namaste programme integrates compassionate care with individualised activities for people with advanced dementia and those who are dying. The programme seeks to engage people through sensory inputs which include calming sights and sounds, taste, smell and touch thus enhancing the experience of the person, their carers and families. This session will cover:-

• Overview of the Namaste programme
• The role of the Namaste champion
• How to involve family members in Namaste
• Basic massage techniques and pain assessment
• The evidence behind the Namaste programme
• How to introduce change within your organisation You will receive a comprehensive tool kit to guide the introduction of the programme into your place of work

Course date and times

Tuesday 24 November 2020: 10.00 – 11.30 – COURSE NOW FULL

Tuesday 12 January 2021: 13.30 – 15.00 or

Wednesday 26 May 2021: 10.00 – 11.30

Wednesday 7 July 2021: 10.00 – 11.30

Course Format

Due to Covid-19 social distancing rules we have made the decision that this course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting ID and password will be emailed to individuals prior to the training.

Fees

£30

Facilitator

Carole Cousins

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

Registered nursing staff who have management support to verify expected death in their place of work.

What will I learn from this course?

The legal framework governing verification of expected death, differences between verification and certification, practical procedures and safe practice.

Note – clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

Course dates and times

Wednesday 13 January 2021 – 9.30 – 12.30 or

Wednesday 7 April 2021 – 9.30 – 12.30

Course Format

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£60

Facilitators

Lorraine Carter

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course for?

Sadly due to the pandemic, lots more of us are having difficult conversations over zoom, or confident when managing these calls.

What will I learn?

• Why some calls are difficult and how to prepare for them
• Acknowledging the difficult feelings
• The confidence to stay with their agenda, not mine
• How to use empathic responses to aid clearer communication
• How to close these conversations kindly and with an agreed way forward

Course dates and times:

Monday 18 January 2021: 13:00-16:30 or

Tuesday 16 March 2021: 13.00- 16.30 or

Course Format

Due to Covid-19 social distancing rules we have made the decision to deliver this course via Zoom. The course has been condensed into a half day session.

Fees:

£70

Facilitator:

Lorraine Carter

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:education@pah.org.uk

Who is the course recommended for?

Health and social care practitioners working within the hospice, community (or hospital) health or social care settings who encounter individuals with life limiting conditions.

What will I learn from this course?

Using case studies from a healthcare and social care setting, this study day will:

• Examine the professional Advance Care Planning (ACP) framework
• Look at the principles and the legal standing in which ACP can be applied
• Help develop the communication skills required to have these often-difficult conversations

Dates and times

Unfortunately due to Covid-19 we have had to postpone this course until 2021.

Tuesday 26 January 2021:  09:30-12:30 – FULL this course has been very popular, and is now full. We are running a full day later in the year which may be of interest (5th October 2021).

Course Fee

£70

Course Format

This course will be delivered face to face, there will be a restricted number of candidates to ensure social distancing rules are fully applied.

The course format is subject to change depending of government guidelines.

Refreshments

Light refreshments

Facilitator

Lorrain Carter & Steve Nolan

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the ‘Cultural sensitivity and inclusion in end of life care’ study day recommended for?

All health and social care practitioners

What will I learn from this study day?

• Identify what is meant by culture
• Understand how important culturally sensitive care is and how it impacts on the patient and family experience
• Consider the end of life care needs of people from different cultures
• Be aware of how the culture of caregivers may impact the care experience for the patient and family
• Be aware of resources which support culturally appropriate end of life care

Course dates and times

Wednesday 10 February 2021 – 13.30-16.30 or

Wednesday 17 March 2021 – 09.30 – 12.30 or

Tuesday 22 June 2021 – 13.30 – 16.30

Course Format

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£60

Facilitators

Carole Cousins

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Qualified nurses or doctors who are unfamiliar with the syringe pumps and want to use syringe pumps for palliative care patients

What will I learn from this course?

The use of subcutaneous ambulatory syringe pumps is essential to controlling symptoms in palliative care.

On completion of this workshop, you will be able to:

• Discuss with patients and their families the reasons for administration of drugs using a syringe pump
• Describe the uses of syringe pumps in palliative care
• Discuss the drugs commonly used at the end of life
• Set up and monitor a McKinley T34 pump
• Troubleshoot for problems encountered whilst administering drugs via the syringe pump.
• Obtain a classroom competency

Note – Clinical competency can only be demonstrated in a clinical setting, so participants will need to arrange to be observed in their place of work by someone able to certify competency in that environment.

If you think all you need is a quick refresher on McKinley Syringe Pumps instead – please click here

Course dates & times:

23 February 2021 – 9:30-12:30

Course format:

Due to Covid-19 social distancing rules, we have made the decision to deliver our February course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the meeting.

Fees

£60

Facilitators

Lorraine Carter

Due to Covid-19 social distancing rules, we have made the decision to deliver this course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the meeting.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

All clinical and non-clinical staff including volunteers who, through the course of their work, come into contact with people in distress.

What will I learn from this course?

The SAGE & THYME evidence-based mnemonic has been developed as a national initiative, to help health and social care workers to support people with worries/concerns or who are in distress. By the end of the workshop, you should have a structured and memorable approach that you can use to: recognise psychological distress; avoid causing psychological harm; communicate honestly and compassionately; provide person-focused support; and know when you have reached the boundary of your competence.

©University Hospital of South Manchester NHS Foundation Trust

Course date and times:

Unfortunately, due to Covid-19 we have had to postpone this course until 2021.

Thursday 25 & Friday 26 February 2021 – 09.30 – 16.30

Please feel free to contact education@pah.org.uk with any requests or questions.

Fees

£650

Refreshments

Light refreshments and lunch

Facilitator

Clair Sadler

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

Find us here

If you have any queries, please call our Education Team.
tel: 01372 461845  or email: education@pah.org.uk

Who is the course recommended for?

Senior health care professionals (band 6 or equivalent and above)

What will I learn from this course?

Effective communication is fundamental to good quality patient care. This course will explore challenging communication issues from the participant’s practice.  This will be achieved through a range of interactive teaching methods and role play with actors using video feedback is a central component of the course.

It is essential delegates attend both days.

Staff working in hospices and care homes in the UK can apply to the Wolfson Foundation (via Hospice UK) to cover part of the cost of this programme. See https://www.hospiceuk.org/what-we-offer/grants/open-grant-programmes for more details.

Dates and times

Monday 1 March 2021: 13:30-16:30

Course Fees

£70

Refreshments

Light refreshments

Facilitators
Lorraine Carter and Sarah Dowd

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the course recommended for?

All health and social care staff, working in the Hospice or community environment, who are involved with providing care and support for palliative care patients and their families.

What will I learn from this course?

• An opportunity to reflect on the professional boundaries around our job roles and to think about what impacts the way we work within our boundaries.

• The session will aim to support staff in managing the emotional intensity of their roles, within a changing work landscape.

• Learners will be supported to identify the tools needed to be able to protect their professional and personal boundaries.

Course dates and times

Friday 5 March 2021: 09.00 – 12.30

Course Format

Due to the nature of this training, the session will be run Face to Face.  Social distancing will be taking into account however, there will be times when this is not achievable therefore PPE will be supplied. Spaces will be limited to accommodate the room size.

Fees

£70

Refreshments

Light refreshments

Facilitator

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please call our Education Team on:
01372 461988
education@pah.org.uk

Who is the course recommended for?

Registered nurses who are competent in female catheterisation

What will I learn from this course?

Delegates will gain the practical and theoretical framework to perform male catheterisation.

The course covers professional and legal issues, anatomy of the male genito-urinary system, catheter selection, infection control guidance, the principles of catheter management and catheter removal.  Practical training is provided using a catheterisation simulator and candidates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Indications for catheterisation.
• Anatomy and physiology of the male GU system.
• Catheter management and infection control.

Course dates and times

Friday 5 March 2021: 13.00 – 16.30

Check back soon for more dates

Course Format

Due to the nature of this training, the session will be run Face to Face.  Social distancing will be taking into account however, there will be times when this is not achievable therefore PPE will be supplied. Spaces will be limited to accommodate the room size.

Fees

£70

Refreshments

Light refreshments

Facilitators

Jon Sions

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please call our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the venepuncture and phlebotomy course recommended for?

Healthcare assistants and registered nurses

What will I learn from this venepuncture and phlebotomy course?

The course covers professional and legal issues, anatomy of the arm, infection control guidance, potential complications and contraindications and safe disposal of equipment.  Practical training is provided using a phlebotomy training arm and delegates are given a workbook and competency document for completion in their workplace.

Key learning points.

• Identify blood collection equipment.
• Selection of sites for venepuncture.
• Venepuncture for blood culture.

Delegates will be able to collect venous blood samples and undertake supervised practice and a competency assessment in their workplace.

Course dates and times

Wednesday 10 March 2021: – 9.30 – 12.30

Course Format

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password with be emailed to participants prior to the session.

Fees

£60

Facilitators

Lorraine Carter and Sarah Dowd

Due to Covid-19 social distancing rules we have made the decision that the course will be delivered via Zoom.

If you have any queries, please call our education team.
tel:  01372 461988
email:  education@pah.org.uk

Who is the course for?

Anybody who wants to learn about those groups or communities who find it harder to access good end of life care and what this means for individuals and families. This course will involve speakers who are working with some of these groups.

What will I learn? 

• Who finds it harder to access person-centred end of life care?
• The specific challenges for hard to reach groups
• What we know about poorer health outcomes and inequalities
• Current developments in engaging with hard to reach groups

Dates and times

Friday 19 March 2021

Time: 9.30 – 16.30

Course format

This training course will be run Face to Face at the Hospice. Should Social distancing restrictions still be a requirement, it will be taken into account and participant places will be limited to suit the room size.

Course Fees

£95

Refreshments

Light refreshments

Facilitators

Social Work Team

Education Centre
Princess Alice Hospice
West End Lane
Esher
KT10 8NA

Find us here

If you have any queries, please contact our Education Team.
tel: 01372 461988
email:  education@pah.org.uk

Who is the course recommended for?

Any individuals working with children and young people: for example, teachers and learning support workers, nurses and healthcare assistants, social workers, foster carers, youth workers, scout and guide leaders.

What will I learn from this course?

When a parent or someone else close to them is seriously ill, it can impact greatly on children and young people. They may miss out on ‘normal’ pleasures of family life and may struggle to make sense of what is happening to their world.

When someone important to us dies, it is difficult at any time of life. But for children and young people it can have a dramatic effect on education, development, relationships and self-esteem.

This course offers an experiential learning process and the opportunity to develop some practical skills in giving support to children and young people before and after bereavement.

Please note that, due to the nature of this session, it is not suitable for people who have suffered a recent bereavement.

Course Date & time:

Friday 2 April 2021 – 13.30 – 14.30 or

Saturday 12 June 2021 – 10.00 – 11.00

Course Format:

Due to Covid-19 social distancing rules, we have made the decision to deliver this course via Zoom. Please ensure you join 10 minutes before the scheduled start time. Zoom meeting id and password will be emailed to participants prior to the meeting.

Fee:

Free session

Facilitators:

Clair Sadler

Due to Covid-19 social distancing rules, we have made the decision to deliver this course via Zoom.

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is What is Hospice Care? course recommended for?

Anyone including members of the public and health and social care workers.

Community groups e.g. Women’s Institutes, church groups, volunteer organisations are particularly welcome.

What will I learn from What is Hospice Care?

Hospice care is well known and respected by the public but what is it?

This session gives you the opportunity to learn about the way hospice care has developed in the UK and what we do here at Princess Alice Hospice to support patients and their families.

Includes a tour of the Hospice.

Dates & Time:

Friday 7th May 2021  09.30 – 12.30

Course Format

This training course it will be run Face to Face at the Hospice. Social distancing will be taken into account, however due to the nature of the training there will be occasion when this is not possible, therefore PPE will be supplied. Participant places will be limited to suit the room size.

Fees

£70

Refreshments

Light refreshments

Facilitators

Jo Reynolds and Carole Cousins

Education Centre
Princess Alice Hospice
West End Lane
Esher
Surrey
KT10 8NA

Find us here

If you have any queries, please contact our Education Team.
tel: 01372 461988
email: education@pah.org.uk

Who is the managing fungating wounds at end of life course recommended for?

Staff who care for people with malignant fungating wounds in the community, hospice, care home and hospital setting.

What will I learn from this course?

The course will cover:
• The aetiology, incidence, assessment and treatment options
• Management of malignant fungating wounds including malodour, exudate, bleeding and pain
• The potential effect on the person, family and nurses/carers and how these can be alleviated

Dates and times

Tuesday 5 October 2021: 09:30-16:30

Course Fee

£95

Course Format

This course will be delivered face to face, there will be a restricted number of candidates to ensure social distancing rules are can be fully applied.
The course format is subject to change depending of government guidelines.

Refreshments

Light refreshments

Facilitators

Lorrain Carter & Steve Nolan

Princess Alice Hospice

West End Lane

Esher

KT10 8NA

Find us

For any questions please email us;

education@pah.org.uk

Who is the ‘Cultural sensitivity and inclusion in end of life care’ study day recommended for?

All health and social care practitioners

What will I learn from this study day?

• Identify what is meant by culture
• Understand how important culturally sensitive care is and how it impacts on the patient and family experience
• Consider the end of life care needs of people from different cultures
• Be aware of how the culture of caregivers may impact the care experience for the patient and family
• Be aware of resources which support culturally appropriate end of life care