Jo Lambert

The Hospice is always looking for ways we can improve the way we deliver care to our patients and this has led to us creating a new role in our Community team. We receive calls from patients, family members, carers and other healthcare professionals who would like to speak to a nurse who might be on leave or out in the community on visits. We now have two Duty Clinical Nurse Specialists who will be able to offer quicker support at what, for some, may be a distressing time. The new role will mean patients families and healthcare professionals are receiving advice and support in a timely manner. It will also alleviate pressure on a busy nursing team who would normally respond to those calls after their visits.

Pictured is our new Duty Clinical Nurse Specialist, Jo.