When the challenges faced by the health and care sector dramatically changed in 2020, the Education & Research department at Princess Alice Hospice had to catch up quickly to meet the needs of the health and care professionals that we teach.  The curriculum needed a new focus and face to face, hands on teaching became obsolete overnight.

We wanted to be there to provide guidance on the ever changing Covid-19 advice, supervision for when it overwhelmed and encouragement to share best practice through case studies and group learning.

By listening to the challenges faced by NHS Trusts, care homes and our own colleagues we developed various learning programmes via Zoom and offered the education and training that were most required. In total we delivered 265 education sessions to 2,678 participants. We bolstered the clinical skills Zoom sessions with additional online learning that could be accessed when convenient. All with the aim to reach and support the people that would benefit most – care home staff, community nurses, doctors, redeployed NHS staff plus many more.

265Education sessions run

2648Participants in courses

42Echo sessions run

We are proud to have been shortlisted for ‘The best digital transformation of a training programme in response to Covid-19’ by the Learning Technologies Award. The statistics below support the transformation the Education & Research team have made, while the quotes highlight the impact and difference we hoped we would make.

“Even though done over zoom, felt relaxed, could offer your opinion and experience, liked being able to work in a small group” – Cultural Sensitivities at the end of life, Jan 21

“It was very well run and presented and I can’t think of a way of improving the course especially during a pandemic. Thank you both for a brilliant session” – Symptom management at the end of life, Feb 21

“It was a great course and it was very helpful to hear from a parent who had lost her husband to give that personal view point” – Bereavement, change and loss for children and young adults during Covid 19 – A practical and interactive guide, March 2021

Prior to 2019, we had been using the ECHO Network Programme for learning via Zoom but in 2020, the format really came into its own and we facilitated 42 sessions. Each session includes a 20-minute presentation by a topic specialist followed by two case studies presented by participants which are discussed, ensuring a shared knowledge around that particular topic. When peer to peer interaction and learning was restricted, the ECHO Programmes bridged the gap many were experiencing…

“EOLC jobs in the community are not easy but having the opportunity to talk through with SMEs [subject matter experts] about certain cases and having the support of our EOLC leads has made a real difference” – ECHO Network of Paramedic Practitioners, December 2020

“This course has made me more aware, more inquisitive and more confident to weigh up all the facts to make decisions in end of life care” – ECHO Network of Paramedic Practitioners, December 2020

600ECEPC candidates in 2021

13ECEPC partner sites

20years of ECEPC

This year marks the 20th anniversary for European Certificate In Essential Palliative Care (ECEPC), the 8-week home learning course, and a pandemic wasn’t about to disrupt us (too much). We set up and successfully completed our first online examination through Survey Monkey as well as Zoom enabled viva assessments. This enabled those who had started the course to complete it despite Covid-19.

As we look forward, we are grateful that ECEPC is still growing and in 2021 it will be taught across 13 partner sites and we will have a record breaking 600 candidates. An achievement we are extremely proud of.

We have balloons and party poppers at the ready for some well-earned celebrating.

View our 2021 courses, or if you would like to discuss your training requirements please email education@pah.org.uk