A few of the thank you messages received by our Night Response Team

Donate to our Care through the night appeal

Thank you letter

My brother and I would like to thank you and your colleagues for the care which you gave to our mother at home. The end when it came was quick, we were very grateful that you were present. Thank you for all the wonderful work you do.

Very many thanks for all the care and support that you provided for our mother. We really appreciated your kindness.

Thankyou so much for all the help and support that you gave to us during our son's final week, we could not have managed without you.

Just a note of appreciation for all the kindness and support that the Night Response Team gave to myself and my late husband.

We would like to thank you so much for your help. We were very impressed with your quick response, your kindness and efficiency.

On behalf of my family, I would like to thank you for the support, kindness, care, compassion and empathy that you bought into our home. We would not have been able to manage at home without the support that you provided.

We wanted to say a very big thank you for the kindness and compassion you showed to my late father. You helped to make him comfortable and relaxed. I can't thank you enough, it was a very stressful time and your professionalism made me feel secure and kept me calm.

A sincere note of thanks to everyone in your team who was involved in caring for my Mum so magnificently. Your kindness towards her and the respect you all demonstrated was truly outstanding. We owe a huge debt of gratitude for the support you gave in enabling us to look after her at home. We could not have managed without you. You really are the most amazing people.

Could I please take this opportunity to compliment two of your nursing staff who attended my father in law on two separate occasions. My wife called your colleagues who attended on both evenings and I really feel compelled to inform you of their excellent caring and reassuring approach. We have had many interactions with PAH over the years and never fail to be impressed by all staff. However these ladies need a special mention and huge thank you from us all, especially given the huge geographical area that they cover and how busy you all must be. It is so reassuring to have such a motivated and caring team at the end of a phone. Thanks again to you all for what you do.

Donate to our Care through the night appeal

Alain Bakas

We will never be able to thank the team at Princess Alice Hospice enough for the love, care, dignity, and compassion they showed our papa and our whole family. They cared for my papa for a month, and then welcomed him back again for his final 8 days before he passed on 3rd April 2026. Every single member of staff became like family to us during the hardest time of our lives. Their kindness, patience, support, and genuine compassion will stay in our hearts and minds forever. They not only cared for our papa with dignity and respect, but they also supported all of us emotionally every step of the way. We are so grateful for everything they did for our papa and for the comfort they brought him in his final days. Thank you again to the entire team for the incredible work you do every day. You are truly special people, and we will never forget you.

Darek Kubik

The shop in Claygate on Parade is well run and stocked place. The manager Mrs Roheana is helpful and friendly person...well done

Nicola Jeebaun

So grateful for the kind and caring team at Easher. They supported us so much while spending our last days with mum Will always be grateful From the Greenaway family

Stephen Nicholson

I'm deeply grateful for the exceptional care and support provided by Princess Alice Hospice in Esher. Their warm and helpful staff made a significant difference during a difficult time after losing my grandfather to prostate cancer in July 2017. The bereavement team and therapy offered were invaluable in helping me cope with the loss and navigate my grief. I'm thankful for their kindness and dedication. Massive shout out to Lynne my bereavement councillor who was incredible with me, I’ll never forget you.

Jo G

My Mum was there for 3 weeks before she passed away in Nov . The staff and level of care was amazing, she was loved by the staff. They couldn't of done more for her. Myself and my sister were also supported. We donated a large memorial feather in our Mums memory. It's such a shame that most if their funding comes from donations.

Robert Crapnell

1st class care for my wife, I will never forget the care and attention. My will has provsion to say thank you.

Ruby Bhurji

My dad passed away in jan 26th 2005. The staff was amazing. So supportive through our difficult times. They really looked after dad. They always had a smile on their faces. So grateful for everything they did for dad and us. Just want to say a big thank you and keep up with all the hard work you all do.

Rosanna Stech

The call out night service team of Princess Alice were amazing with my Granny in her last few days. She was able to stay in her own home and have their amazing team look after her when we called them. I would like to especially say a big thank you to Camilla who was always so cheerful, professional and put us at ease when we really needed it. She would remember our family members names despite being called out to a number of houses every evening and was always a reassuring voice when she answered the phone. She made a real difference to my Granny’s end of life and I wouldn’t have wanted her to be under any other care. Thank you from the bottom of our hearts.

Popular pages