Our vision is that everyone in our communities should have the best possible care and support before, during and after death. With care and support that’s right for them, more people can live well, die well, grieve well.
Care that connects us all is our shared commitment to reach people earlier, to work more closely with others, and to make sure fewer people miss out.
"Knowing my family and I will have the support we need means everything."
- Saroj, Wellbeing Centre visitor
Our commitment
To make our vision a reality for future generations, we must adapt. We’re working towards three goals:
Extend our reach: we will reduce gaps in care so fewer people miss out on the help they need.
Evolve our role: we will become a key partner in the wider health and care system.
Engage our communities: we will make sure our care is inclusive and shaped by the people we serve.
"Working with Dr Peters and district nurses, Roxanne and Kathy, allows us to create better experiences for the people we’re all caring for."
- Ruchira, Clinical Nurse Specialist in our Hospice at Home team
How we’ll make this happen
1. Focus on neighbourhood health - We’ll strengthen Hospice at Home and In-Patient services so more people receive care where they want it, day and night.
2. Join up with local partners - We’ll work more closely with local health and care teams to provide earlier, more coordinated support.
3. Design care with communities - We’ll listen closely to local communities so care feels inclusive and relevant.
4. Grow responsibly - We’ll expand what works, use technology wisely, and keep our services sustainable and rooted in the local support that keeps us going.
5. Share what we know - We’ll support carers, professionals and community members with training and guidance.
6. Support our people - We’ll invest in the staff and volunteers who are proud to make a difference and who make our care possible.
When we get this right…
People are supported earlier
More care happens at home and in neighbourhood
Services work together
Loved ones feel less alone before, during and after death
Fewer people miss out
Care that connects us all is our shared commitment to go further together – connecting people, services and communities so care reaches everyone who needs it.
Read our annual reports
You can read our Trustees’ Annual Report below. We also publish an annual Quality Account and you can read more about our work in our intouch newsletter.
“Your own grief is unique to you - I’m still lonely, but they made me realise I’m not alone in my feelings.”
- Stephen, who attends our monthly Bereavement Cafés
Families together
Princess Alice Hospice provides a comprehensive range of services that respond to the individual needs of patients and their families, so that they can live life to the full, create memories, share special moments and when the time comes, support them through, before and after the death of a loved one.
Watch our animated film based on a true story to see how we are supporting families together…
Princess Alice Hospice has a duty of care and a duty to the health and social care systems to raise concerns whenever safeguarding of children and adults is a potential issue. Within the Hospice it is considered good practice to have ‘safeguarding’ high on the agenda, and questions are often asked early in a potential crisis situation. We are aware that very often the deterioration of a patient can lead a carer to struggle to cope and can create more stress. This way of working means that a lot of preventative work is carried out with families which often prevents the crisis situation and the need to ‘safeguard’ a situation.
Delivering the best care for you
“Palliative medicine is different. It’s all about the patient.”
- Jana Jeyakumar, Consultant
